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Hi @ramesh Chowdhary,

Welcome to the Affinity Forums :)

Sorry to hear you're having trouble! Can you please confirm for me:

  • What are the file formats you're trying to import?
  • What location are you importing these from? (ie Apple Photos, Files, iCloud etc)
  • How are you trying to introduce these images into Affinity? Are you Opening the photos within the app? Or are you using Place in an existing document?

A screen recording showing the steps you're taking would certainly help me to further investigate this issue, If you're unsure how to take a screen recording, please check out our FAQ linked below - 

Many thanks in advance! 

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