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Publisher Crash on Save Document


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I use windows 10 an graphic card Nvidia GForce version 531.41

Placing picture frame rectangle on Master Page
Insert image from stock
Try to save and it crash

Need to rasterize the JPG image before saving to fix the problem.

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8 hours ago, siapec said:

I use windows 10 an graphic card Nvidia GForce version 531.41

Placing picture frame rectangle on Master Page
Insert image from stock
Try to save and it crash

Need to rasterize the JPG image before saving to fix the problem.

I can replicate that here.

Affinity Photo 2.3..; Affinity Designer 2.3..; Affinity Publisher 2.3..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD

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14 hours ago, siapec said:

I use windows 10 an graphic card Nvidia GForce version 531.41

Hi @siapec
I cannot replicate this issue, I'm also using windows 10 and have the same driver version installed. 

  • Does this only occur with this file?
  • Do you have a second screen connected? 
  • Which graphics card are you using? 
  • Do you have hardware acceleration enabled?

Could you provide a screen recording of this in action so I can clearly see the steps to replicate it?
 

 If there is a crash report present please could you also provide that.

 

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  • Does this only occur with this file?
    It occur with all files
  • Do you have a second screen connected? 
    Two other 19" and a wacom one tablet
  • Which graphics card are you using? 
    nvidia geforce GTX 970
  • Do you have hardware acceleration enabled?
    Yes but I tried both on and off
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14 minutes ago, siapec said:

the bug happen only with the master page

Thanks for the extra info, if it is only happening on the Master Page then as mentioned by @anto, this is an issue we are aware of and it as been passed to the devs for investigation. I'll pass along your example also. 

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The issue "Crash on save with embedded document on Master Page" (REF: AFB-7558) has been fixed by the developers in internal build "2.1.0.1742".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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