footeg Posted March 22, 2023 Share Posted March 22, 2023 Hi, I am unable to update Affinity Photo release 1730 to 1732 using the Exe option. I am prompted to download 1732 on launching 1730 but on running the exe files I only get the option to repair or uninstall. Selecting repair goes through the motions but then on relaunching AP it still shows version 1730 & prompts me again to download 1732. Any help would be welcome. This is on Windows 11 home. Quote Link to comment Share on other sites More sharing options...
footeg Posted March 22, 2023 Author Share Posted March 22, 2023 Further to my earlier post I have downloaded version 1732 for Designer & Publisher. As can be seen from the images these show the file version as 2.1.0.1732 whereas the properties for the downloaded Photo file show version 2.1.0.1730. It looks like the wrong version is on the download link for Affinity Photo! Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted March 22, 2023 Staff Share Posted March 22, 2023 Hi @footeg Could you just try downloading the Photo .exe again please, it should then show the correct build. Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
footeg Posted March 22, 2023 Author Share Posted March 22, 2023 Sorry EmT but just the same as before. Quote Link to comment Share on other sites More sharing options...
GRAFKOM Posted March 22, 2023 Share Posted March 22, 2023 For me, Poland, after clicking on the .exe download link, I get the Beta version 2.1.0.1730, although the information about version 2.1.0.1732 is displayed at startup Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted March 22, 2023 Staff Share Posted March 22, 2023 Hi @footegand @GRAFKOM This has been investigated and should now be resolved, could you try downloading the link again and let me know if it is correct for you? Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
footeg Posted March 22, 2023 Author Share Posted March 22, 2023 Hi, EmT, that has now sorted out the problem & the correct version is now installed. However I still have the problem I reported earlier that, under settings, the option to copy settings & content from the release app is still greyed out. Thanks for your help in resolving the download issue. Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted March 22, 2023 Staff Share Posted March 22, 2023 Thanks @footeg, do you mind making a seperate post about your second issue to keep things from getting mixed up. Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
footeg Posted March 22, 2023 Author Share Posted March 22, 2023 No problem EmT, I'll do it next. Quote Link to comment Share on other sites More sharing options...
GRAFKOM Posted March 22, 2023 Share Posted March 22, 2023 W porządku. Teraz to działa. EmT 1 Quote Link to comment Share on other sites More sharing options...
footeg Posted March 22, 2023 Author Share Posted March 22, 2023 Dla mnie też. Cieszę się, że to załatwiliśmy. EmT 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.