Wu Kong Wan George Posted March 15 Share Posted March 15 DSD04235-1.afphoto Quote Link to comment Share on other sites More sharing options...
Hangman Posted March 15 Share Posted March 15 Hi @Wu Kong Wan George and welcome to the forums... Could you let us know whether you are on Mac or Windows, which version of the OS you are running and whether you have Hardware Acceleration on or off in the Performance Preferences... Is the file crashing Photo when exporting to any particular file format or when exporting to all file formats and likewise, is it only this file causing Photo to crash or is it crashing when exporting other files as well... I've just opened your file and for me it exports with no problems to any file format which suggests the file itself is okay so the more information you can provide the better we will be able to help you. Quote Affinity Designer 2.2.0 | Affinity Photo 2.2.0 | Affinity Publisher 2.2.0Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.6 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
Wu Kong Wan George Posted March 18 Author Share Posted March 18 Dear Sir, I am using windows 10, RAM32GB. can you tell me isn't my setting in wrong. Most of the photo can be export and no problem, but the name of the photo has been automatic changed, why. Thank you Quote Link to comment Share on other sites More sharing options...
RichardMH Posted March 19 Share Posted March 19 File exported Ok for me on Windows 11. Do you have a screen shot of the next window after you click on export? Are you able to post a video of the export? I see there is something odd in the preview window on your screenshot. Does it ever show the image correctly? Does it still do it if you set the ICC profile to sRGB? Any reason for 8 bit RGB rather than 16 bit? Quote Link to comment Share on other sites More sharing options...
Wu Kong Wan George Posted March 19 Author Share Posted March 19 Dear Sir, the solfware are very slow, sometimes it neet to wait 20 to 30 sec. can become normal. How to change 16 bit to 8 bit? Can you tell me my setting is ok or not. The file name for the exportd photo is automatic be change, why The exported photo in black color, notthing can see. Thank you very much DSD042~1.afphoto Quote Link to comment Share on other sites More sharing options...
RichardMH Posted March 19 Share Posted March 19 Suggest you hold control when you start photo, and reset the file export presets. All I can think of that might help. Quote Link to comment Share on other sites More sharing options...
Wu Kong Wan George Posted March 19 Author Share Posted March 19 Thank you very mach I did. It is a good help to me. Thanks again RichardMH 1 Quote Link to comment Share on other sites More sharing options...
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