nschutten Posted March 13, 2023 Share Posted March 13, 2023 I just upgraded from V1 and V2. When trying to install V2 on my work laptop, I get the following error message: App installation failed with error message: Windows cannot install package SerifEuropeLtd.AffinityPhoto2_2.0.4.1701_x64__3cqzy0nppv2rt because this package is not compatible with the device. The package requires OS version 10.0.19041.0 or higher on the Windows.Desktop device family. The device is currently running OS version 10.0.18362.1256. (0x80073cfd) I cannot update my Windows version since this is governed by the company IT policy. Is there any way for V2 to be installed on my W10.0.18* machine? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 13, 2023 Share Posted March 13, 2023 15 minutes ago, nschutten said: Is there any way for V2 to be installed on my W10.0.18* machine? Welcome to the Serif Affinity forums, @nschutten. You cannot do that at this time, though Serif have said they would try to support Windows 10 Enterprise LTSC, if that's what you have. They have not mentioned a timeframe, or even confirmed for sure that they can do it, as far as I've seen. nschutten 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.