Jump to content
You must now use your email address to sign in [click for more info] ×

Recommended Posts

Hi i'm experiencing a hang everytime i'm away from my work location where i have a NAS with some documents (images). If i have any recent documents that i have opened before in the list. And try to open any image at home for instance the app will hang on boot. Even trying to ctrl + open and clear the recent files the app will still hang. I have to workarounds but it's not ideal. 1 remember to clear the list at work when i know that i will work at home. 2 open the image for instance with designer (if photo is hanging) and the go to file -> edit with photo, that way the app will work if i don't go to the recent file list otherwise it will hang again. The app is still looking for the NAS ip because it will give an error saying that ip was not reached. This comes from previous versions too.

Link to comment
Share on other sites

  • 2 weeks later...
  • Staff

The issue "App attempts to reconnect to disconnected SMB share on launch" (REF: AFB-7024) has been fixed by the developers in internal build "2.1.0.1728".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.