dcarvalho84 Posted March 10, 2023 Posted March 10, 2023 Hi i'm experiencing a hang everytime i'm away from my work location where i have a NAS with some documents (images). If i have any recent documents that i have opened before in the list. And try to open any image at home for instance the app will hang on boot. Even trying to ctrl + open and clear the recent files the app will still hang. I have to workarounds but it's not ideal. 1 remember to clear the list at work when i know that i will work at home. 2 open the image for instance with designer (if photo is hanging) and the go to file -> edit with photo, that way the app will work if i don't go to the recent file list otherwise it will hang again. The app is still looking for the NAS ip because it will give an error saying that ip was not reached. This comes from previous versions too. Quote
Staff Jon P Posted March 10, 2023 Staff Posted March 10, 2023 Hi @dcarvalho84, This is something we are aware of, we hopefully should have some tweaks in this area in the next beta build that is made available. Thanks for the report dcarvalho84 1 Quote Serif Europe Ltd. - www.serif.com
Staff Affinity Info Bot Posted March 22, 2023 Staff Posted March 22, 2023 The issue "App attempts to reconnect to disconnected SMB share on launch" (REF: AFB-7024) has been fixed by the developers in internal build "2.1.0.1728". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote
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