srg Posted March 9, 2023 Share Posted March 9, 2023 Occasionally the window if the HSL shift adjustment shows defective, see screenshot. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted March 10, 2023 Staff Share Posted March 10, 2023 Hi @srg, Sorry to see you're having trouble! Can you please confirm for me, do you have 2 monitors for your Mac? If so, does moving the HSL adjustment dialog from one monitor to the other, and then back again resolve this issue? Many thanks in advance Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
srg Posted March 10, 2023 Author Share Posted March 10, 2023 7 hours ago, Dan C said: Hi @srg, Sorry to see you're having trouble! Can you please confirm for me, do you have 2 monitors for your Mac? If so, does moving the HSL adjustment dialog from one monitor to the other, and then back again resolve this issue? Many thanks in advance Yes I use a MacBook connected to a Studio Display but both see the same thing, Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted March 13, 2023 Staff Share Posted March 13, 2023 Thanks for confirming that for me and I'm sorry to hear this - could you please provide a screenshot of your Display settings in macOS for each monitor? Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
srg Posted March 13, 2023 Author Share Posted March 13, 2023 2 hours ago, Dan C said: Thanks for confirming that for me and I'm sorry to hear this - could you please provide a screenshot of your Display settings in macOS for each monitor? Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted March 14, 2023 Staff Share Posted March 14, 2023 Thanks for providing that for me - if you change the 'Optimize for - Studio Display' to Built-in Display and then restart the Affinity app, does this now display as expected please? Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
srg Posted March 14, 2023 Author Share Posted March 14, 2023 2 hours ago, Dan C said: Thanks for providing that for me - if you change the 'Optimize for - Studio Display' to Built-in Display and then restart the Affinity app, does this now display as expected please? not sure how to since when I optimize for my MacBook the Studio displays humongous characters and I see only partially what I see in the MacBook screen Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted March 15, 2023 Staff Share Posted March 15, 2023 My apologies, thanks for trying that for me - our team have been able to replicate a similar issue here and this is logged with our developers to be resolved. I'll be sure to 'bump' this with our team to bring it to their attention once again as we hope to resolve this ASAP. I hope this helps Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted March 4 Staff Share Posted March 4 The issue "HSL adjustment and multiple screens: only a quarter of the colour spectrum circle is displayed" (REF: AF-88) has been fixed by the developers in build "2.4.0 Release". This fix is in the current customer release. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us Quote Link to comment Share on other sites More sharing options...
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