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Posted

Possibly: https://forum.affinity.serif.com/index.php?/search/&tags=AFD-5960

which has been fixed in the 2.1 beta.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

  • Staff
Posted

Hi Antje Müller,

As Walt mentioned above this seems to be fixed in our latest beta. If you would like to try the beta you can find out how to download it here: 

 

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

Posted
7 hours ago, N.P.M. said:

Really?

Yes.

There are instructions in that post (last line) for what to do if you still experience the problem.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted
On 3/6/2023 at 11:47 AM, N.P.M. said:

Really?
This is on windows btw.
 

As far as I've heared there are much more problems on mac than on windows. I have a small and really old windows laptop and the publisher is running on it even better than on my high speed mac mini!!! 

Posted
51 minutes ago, N.P.M. said:

So it is not fixed in the beta 1714 and I replied to a moderator claiming it is.
Shouldn't he report it or at least tag it?

You replied to the topic. But you did not quote the Moderator,  nor did you Tag the Moderator, so you're depending on them seeing the notification because they're Following the topic. Quoting or Tagging are more likely to get their attention. That's perhaps especially true of @Callum (I presume that's who you mean) whose member title specifically says "Please @ me in your reply".

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted
2 minutes ago, N.P.M. said:

Why should I follow an info bot for it's messages to remind me what to do?
Actually I have seen so many posts reacting to posts by the bot informing about a single issue, I choose to ignore it.(the bot)

Sorry, but I'm not sure what you're referring to. The info bot hasn't made an appearance in this topic, so I don't know which topic you might be referring to when you say you replied to a moderator, if it wasn't this topic and Callum.

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted
4 minutes ago, N.P.M. said:

That post is made by a bot.
I replied simply to the fact that the so called resolved issue still remains, do with it as you will.

Remember: I'm a user like you. You don't see any Staff or Moderator indications on my posts.

Yes, that post is made by a bot. So what? The bot is an integral part of the way Serif is tracking and managing bugs for the beta (and probably for the release once the beta is done). It's an ongoing and evolving process that they continue to make improvements to, so they and we know the status of bug reports.

You expressed doubt that this bug was fixed.

I replied with a pointer to the post that said it was fixed (in response to your doubt) and commented that there were instructions in that post about what you could do if you still have the problem: reply there, and tag the bot, so Serif will know of the issue and can investigate it further.

So, from my perspective, the ball is in your court. But as I've called Callum's attention to it here, he may do something about it. Or maybe I'll post there and point to your post here, and tag the bot. Unless you do it first :)

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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