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freezing when importing brushes


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I have an issue in 2.0.4 when importing brushes that it freezes up. Was that issue fixed in the latest beta version?

Lenovo IdeaPad 5 Ryzen 7 5700U Rx Vega 8 graphics 

16GB RAM (15.3 usable) 

Affinity Photo 1.10.6

Affinity photo 2 2.3.1 Affinity Designer 2 2.3.1 Affinity Publisher 2 2.3.1 on Windows 11 Pro version 23H2

Beta builds as they come out.

canon 80d| sigma 18-200mm F3.5-6.3 DC MACRO OS HSM | Tamron SP AF 28-75mm f/2.8 XR Di LD | Canon EF-S 10-18mm f/4.5-5.6 IS STM Autofocus APS-C Lens, Black

 

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  • 3 weeks later...
  • Staff

Hi tzvi20,

There have been some fixes on the general performance of adding brushes but as far as I can recall, there were no issues with freezing—just a delay. Are you suggesting when you freeze the app never recovers?

Are you part of the beta test or are you asking this question to see if it's worth joining?

I did just see an issue from 2021 with importing .abr brushes but there doesn't seem to be anything newer in my search results when I look for this kind of issue.

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if I click on the app while importing while brushes it causes the app to stop responding which then I have to shut it down.

Lenovo IdeaPad 5 Ryzen 7 5700U Rx Vega 8 graphics 

16GB RAM (15.3 usable) 

Affinity Photo 1.10.6

Affinity photo 2 2.3.1 Affinity Designer 2 2.3.1 Affinity Publisher 2 2.3.1 on Windows 11 Pro version 23H2

Beta builds as they come out.

canon 80d| sigma 18-200mm F3.5-6.3 DC MACRO OS HSM | Tamron SP AF 28-75mm f/2.8 XR Di LD | Canon EF-S 10-18mm f/4.5-5.6 IS STM Autofocus APS-C Lens, Black

 

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  • Staff

How big is the file that contains the brushes that you're importing? If we are talking a couple of GB then the app may go into Not Responding whilst it loads the brushes. If I sent you a private Dropbox folder that only our developers could access, would you be happy to share the brushes so we can investigate? Once the issue has been dealt with, the brushes will be removed.

The link is here if you wish to proceed - https://www.dropbox.com/request/oMLOpw62GnrZJoZQ8wru

 

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it may have been several GB which may have been the cause. I uploaded a small sample of a few thousand brushes. They are ABR brushes.

Lenovo IdeaPad 5 Ryzen 7 5700U Rx Vega 8 graphics 

16GB RAM (15.3 usable) 

Affinity Photo 1.10.6

Affinity photo 2 2.3.1 Affinity Designer 2 2.3.1 Affinity Publisher 2 2.3.1 on Windows 11 Pro version 23H2

Beta builds as they come out.

canon 80d| sigma 18-200mm F3.5-6.3 DC MACRO OS HSM | Tamron SP AF 28-75mm f/2.8 XR Di LD | Canon EF-S 10-18mm f/4.5-5.6 IS STM Autofocus APS-C Lens, Black

 

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I guess the brush import speeds improved in the beta versions because it took overnight to import about 7000 brushes into 2.0.4. I assume these speed changes will be incorporated into the next retail version.

Lenovo IdeaPad 5 Ryzen 7 5700U Rx Vega 8 graphics 

16GB RAM (15.3 usable) 

Affinity Photo 1.10.6

Affinity photo 2 2.3.1 Affinity Designer 2 2.3.1 Affinity Publisher 2 2.3.1 on Windows 11 Pro version 23H2

Beta builds as they come out.

canon 80d| sigma 18-200mm F3.5-6.3 DC MACRO OS HSM | Tamron SP AF 28-75mm f/2.8 XR Di LD | Canon EF-S 10-18mm f/4.5-5.6 IS STM Autofocus APS-C Lens, Black

 

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9 hours ago, Chris B said:

Well it seems OK for me so I'm hoping whatever improvements I've seen will be seen by everyone. 

I just tried a test comparing 2.0.4 vs 2.1.0.1730 on my Win 11 system. After the install raster_brushes.propcol is about 2.4 GB for each.

2.0.4: Import took 39.5 seconds
2.1.0.1730: Import took 3.5 seconds.

Good job improving this function! (It's been a real bother since the beginning of V2.)

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3

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  • 3 weeks later...
On 3/22/2023 at 4:15 AM, Chris B said:

Thanks Walt, that's great to know! :) 

On the other hand, I just added some Assets using Publisher 2.1.0.1742, and it took almost a minute before the application became usable. So it's either not fully fixed, or has become broken again :(

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3

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