Jump to content

Recommended Posts

Posted

I think your computer time (more specifically, the timezone) is not set correctly. I'm not an expert in interpreting the reports generated by the connectivity check, but to me it seems that

  • Your PC thinks it is 22:28:57Z (that is, 22:28:57 GMT)
  • The actual GMT time reported by the server is 20:28:56 GMT

The 1 second difference probably doesn't matter, but your PC's GMT time should be the same hour/minute as the server's GMT time. Perhaps you have set the time to the proper time, but did not set the timezone and left it at GMT?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted
29 minutes ago, walt.farrell said:

I think your computer time (more specifically, the timezone) is not set correctly. I'm not an expert in interpreting the reports generated by the connectivity check, but to me it seems that

  • Your PC thinks it is 22:28:57Z (that is, 22:28:57 GMT)
  • The actual GMT time reported by the server is 20:28:56 GMT

The 1 second difference probably doesn't matter, but your PC's GMT time should be the same hour/minute as the server's GMT time. Perhaps you have set the time to the proper time, but did not set the timezone and left it at GMT?

Thank you Walt, you were right! I set the correct timezone and was able to verify my license.

Posted

Glad it worked, and thanks for confirming that it did!

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.