Can't import Frankentoon vector brushes into Designer & Pub 2.1.0.1709

[Dazmondo77]

I tried a search and nothing was flagged regarding this issue.

Tried to install Frankentoon Splat border and FX vector brushes to latest betas via both in app accounts panel and manually and getting "not responding" for both Designer and Pub everything else in the bundle installs the same as in Retail 2.0.4 which had no problems installing the vector brushes - Tried restarting the router / mac and let the mac sit beach-balling for ages before force quitting - not tried to install other vector brushes yet

Heres the last of the eight hang reports:

Affinity Designer 2 Beta_2023-02-28-164724_DazMacPro.hang

[Sean P]

Hi Dazmondo77,

Unfortunately we don't have access to that collection to check with.

Would it be possible for you to attach a copy of the offending file to the Dropbox link below please?
https://www.dropbox.com/request/PhsXDazlf2zA9HchV0ux

[walt.farrell]

13 minutes ago, Sean P said:

Unfortunately we don't have access to that collection to check with.

As they mentioned they can't install it via Account, either, isn't it this pack from the V2 Upgrade offer?

It installs fine for me in the Retail and Beta applications on Windows and iPad.

[Dazmondo77]

Correct Walt

For me the whole pack installs as expected in Retail but I noticed when I installed the whole pack to Beta 2.1.0.1709 the vector brushes weren't installed and clicking on the download buttons just locks up both Designer and Publisher.

It looks as though it could be a bug with vector brushes as I alto tried installing another vector brush pack to the beta which also locks up the app

I've also tried exporting a brush pack from retail 2.0.4 but this locks up the app

[Sean P]

21 minutes ago, walt.farrell said:

As they mentioned they can't install it via Account, either, isn't it this pack from the V2 Upgrade offer?

It installs fine for me in the Retail and Beta applications on Windows and iPad.

Ahhhh whoops! I searched the Store Page but could only seen the Neptune one on there and did find it on Gumroad.

I've now found it and added it to my account to test with

[Sean P]

51 minutes ago, Dazmondo77 said:

Correct Walt

For me the whole pack installs as expected in Retail but I noticed when I installed the whole pack to Beta 2.1.0.1709 the vector brushes weren't installed and clicking on the download buttons just locks up both Designer and Publisher.

It looks as though it could be a bug with vector brushes as I alto tried installing another vector brush pack to the beta which also locks up the app

I've also tried exporting a brush pack from retail 2.0.4 but this locks up the app

I've tried installing my My add-ons and not getting any issues. I'm wondering if it now relates to the size of your Vector Brush propcol - that would also explain why another brush pack has also done that.

Are you able to share the list of content in your Vector Brushes Panel please? Is it just content from our store or does it include externally created/added assets?

If so would you be willing to share your beta propcol to the Dropbox link above please? Just go to the location below and attach the vector_brushes.propcol file. Thanks!

~/Library/Group Containers/6LVTQB9699.com.seriflabs.beta/v2/user

[Dazmondo77]

Thanks Sean P

Just shared the above to the Dropbox link

Bit unusual behavior, as I currently just have the stock vector brushes plus a set of my own brushes in the beta, but loads more in 2.0.4 Retail

I just can't seem to be able to install additional vector brushes in the beta

I've just tried the drag and drop method with a Frankentoon Mystery box set of vector brushes, which installs instantly in V 2.0.4, but Beachballs until force quit in the latest 2.1.0.1713

[Dazmondo77]

Sean P

It took a while to complete the upload to the dropbox link but have noticed that dropbox refuses to upload: vector_brushes.propcol

[Dazmondo77]

I'm guessing there may be some sort of corruption with vector_brushes.propcol in the Betas for me?

Just tried copying the vector_brushes.propcol from the retail /Library/Group Containers/6LVTQB9699.com.seriflabs to /Users/dazmondo/Library/Group Containers/6LVTQB9699.com.seriflabs.beta after backing up the original (buggy) vector_brushes.propcol  and all seems to be working as expected in the beta and I can again import vector brushes

[Sean P]

26 minutes ago, Dazmondo77 said:

I'm guessing there may be some sort of corruption with vector_brushes.propcol in the Betas for me?

Just tried copying the vector_brushes.propcol from the retail /Library/Group Containers/6LVTQB9699.com.seriflabs to /Users/dazmondo/Library/Group Containers/6LVTQB9699.com.seriflabs.beta after backing up the original (buggy) vector_brushes.propcol  and all seems to be working as expected in the beta and I can again import vector brushes

Thats a shame the upload failed! But definitely seems a bit iffy! How big was the file? It certainly does seem related to the problematic propcol though!

I wonder if compressing to a zip and then uploading the resulting zip would work?

[Dazmondo77]

Heres the offending vector_brushes.propcol file if you want to check it?

All working fine now it's been replaced with the retail version

Cheer's

vector_brushes.propcol