Douglas_dp Posted February 23, 2023 Posted February 23, 2023 (edited) The problem happens like this. I had older hardware AMD phenom II 960T vga nvidia 1060. I bought a new computer with new ddr4 memories, intel i5 12400F processor, with the same vga 1060 nvia. It turns out that every time I try to move more than one layer the program crashes completely, I thought it could be the old hardware but on the new one it also happens. And this has happened since I bought the affinity photo. I covered the attached work in affinity as it is a customer photo edition. untitled.bmp Edited February 23, 2023 by Douglas_dp worng attach file Quote
Michail Posted February 25, 2023 Posted February 25, 2023 On 2/23/2023 at 5:56 PM, Douglas_dp said: The problem happens like this. I had older hardware AMD phenom II 960T vga nvidia 1060. I bought a new computer with new ddr4 memories, intel i5 12400F processor, with the same vga 1060 nvia. It turns out that every time I try to move more than one layer the program crashes completely, I thought it could be the old hardware but on the new one it also happens. And this has happened since I bought the affinity photo. Does the problem exist even if you turn off the hardware acceleration (Settings > Performance)? Quote
firstdefence Posted February 25, 2023 Posted February 25, 2023 On 2/23/2023 at 4:56 PM, Douglas_dp said: It turns out that every time I try to move more than one layer the program crashes Move the layers to where? Which version of Windows are you running? Quote iMac 27" 2019 Sequoia 15.0 (24A335), iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions
Douglas_dp Posted February 27, 2023 Author Posted February 27, 2023 On 2/25/2023 at 4:39 PM, firstdefence said: Move the layers to where? Which version of Windows are you running? Move within the canvas itself. For example move from a lower corner to the center. Used windows 10 now on new hardware use windows 11. firstdefence 1 Quote
Douglas_dp Posted February 27, 2023 Author Posted February 27, 2023 On 2/25/2023 at 3:29 PM, Michail said: Does the problem exist even if you turn off the hardware acceleration (Settings > Performance)? I haven't tried this configuration yet, I'll try and come back with a bet if it's resolved. 😀 Quote
Douglas_dp Posted March 4, 2023 Author Posted March 4, 2023 On 2/27/2023 at 7:41 AM, Douglas_dp said: I haven't tried this configuration yet, I'll try and come back with a bet if it's resolved. 😀 I disabled hardware acceleration. and there were no more problems. thanks Michail Quote
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