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  • Staff
Posted

All of those crash reports are crashing in opencl-clang64.dll which is related to your graphics driver, so HA does indeed seem to be the cause.

I'm curious if you have HA off in retail?

Serif Europe Ltd. - www.serif.com

Posted
53 minutes ago, Jon P said:

Zajímalo by mě, jestli máte HA vypnutý v maloobchodě?

of course yes, in retail I have HA disabled.
(but I workeed quite fine with previous beta with HA enabled)

  • Staff
Posted

Can you ensure your graphics drivers are up to date and let me know if you still get crashes?

If you are still getting crashes, can you let me know your hardware specifications/driver versions?

Thanks

Serif Europe Ltd. - www.serif.com

Posted

I hope my system is up to date. It is Dell Precission 32040.
I am using DELL driver for Nvidia Quadro P1000, because Nvidia driver crashed a lot.
Dell driver for Nvidia is the latest.

  • Staff
Posted

The issue "RAM Usage Limit: Slider is broken in Photo 1709 Windows" (REF: AFP-5998) has been fixed by the developers in internal build 2.1.0.1713
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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