Frantzen Posted February 22, 2023 Posted February 22, 2023 Hi, I just bought Emblem Graphic & Logo Templates via the Affinity Store. The Add-On is only shown in Affinity V2 products under "account" when I select "show incompatible packages" under "My Add-Ons". How can I fix this? Thanks, Lars Quote
walt.farrell Posted February 22, 2023 Posted February 22, 2023 You can manually download it from your account at https://affinity.store/account/downloads Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Frantzen Posted February 22, 2023 Author Posted February 22, 2023 Thanks Walt, that's fine, I was just wondering if there are compatibility issues or something since it was considered incompatible. Cheers, Lars Quote
walt.farrell Posted February 22, 2023 Posted February 22, 2023 Just noticed something, in case it helps. For me, the Emblem Graphics & Logo Templates pack shows up in the V2.1 Beta whether or not "List Incompatibal Packs" is enabled. So it should not require that setting, and it's apparently been fixed in the V2.1 Beta. Frantzen 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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