Page preview not displayed correctly. I found this bug has also occurred in V1

[Iris Qi]

I recorded a video, you can see the page preview is not displayed correctly.

Software Version：2.0.4

Device：Mac Studio M1 Max  64 GB Ventura 13.1

This bug has occurred in different versions and on different devices, at least in V1, when I was using a Macbook Pro M1.

[MikeTO]

Hi, I think this is the same issue reported by another user in the thread below. I offered a workaround which solved the problem so please try that.

I'm unsure if Serif has logged this issue yet so it's good that you've reported it, too.

Cheers

 

[Dan C]

Hi @Iris Qi,

Welcome to the Affinity Forums & thanks for your report!

As Mike has mentioned, disabling Metal Hardware Acceleration within Affinity seems to resolve this issue - however I have tested this internally by connecting an external 4K monitor to my M1 Macbook Air and I'm unable to replicate this issue currently.

Such that I can log this with our development team, can you please open Apple > System Preferences > Display and provide screenshots showing your display settings for both the built-in display, and your external connected monitor?

Many thanks in advance