GenewalDesign Posted February 16, 2023 Posted February 16, 2023 When I use the Help > Affinity Designer 2 Help, the window doesn't display. In my taskbar, the window is displaying, but it's empty. When I click on it, nothing happens. I'm using Windows 11 22H2. Quote
walt.farrell Posted February 16, 2023 Posted February 16, 2023 Still seems to be working for me. Did this just start recently? Does Restarting Windows help? As a workaround, you can use https://affinity.help for now. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
GenewalDesign Posted February 16, 2023 Author Posted February 16, 2023 1 hour ago, walt.farrell said: Still seems to be working for me. Did this just start recently? Does Restarting Windows help? As a workaround, you can use https://affinity.help for now. Restarting my AD did nothing. That issue happened for weeks, I used the website if I needed. Quote
walt.farrell Posted February 16, 2023 Posted February 16, 2023 26 minutes ago, GenewalDesign said: Restarting my AD did nothing. OK, but I asked about restarting Windows. Still, if it's been happening for weeks, you probably have restarted Windows during that time. And it's probably not related to the recent (this week) removal of Internet Explorer from Windows (unless you're running an insider build of Windows). So, sorry, but I'm out of ideas. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
GenewalDesign Posted February 16, 2023 Author Posted February 16, 2023 15 hours ago, walt.farrell said: OK, but I asked about restarting Windows. Still, if it's been happening for weeks, you probably have restarted Windows during that time. And it's probably not related to the recent (this week) removal of Internet Explorer from Windows (unless you're running an insider build of Windows). So, sorry, but I'm out of ideas. It’s maybe that, I think my Windows is an insider build. If the help is using IE it explains that. EDIT : My Windows is indeed an insider build, so it's just a side effect of the removal of IE. I'm just gonna press F for now. walt.farrell 1 Quote
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