Mac3104 Posted February 15, 2023 Posted February 15, 2023 Hi, I hope someone can help me. I have been having issues with printing clipped/masked images in Affinity Designer 2. It is happening on the mac version as well as the Ipad version. Both updated. When I drag layers into another to mask it on screen it looks fine but when i go to print it the items that i am dragging into the layer are printing as if they are above the layer not in the layer (not clipped/masked). Am I doing something wrong? This is happening with multiple files not just the one i am showing below. Thanks in advance for any help. Printed Quote Maureen 2021 - IpadOS 17.1.1 Affinity Designer 2 Beta 2.5.3 (2516)
Hangman Posted February 15, 2023 Posted February 15, 2023 @Mac3104, welcome to the forums... I can't see anything obvious from your screen shot but equally can't see the entire file... are you able to upload one of the Designer files showing the issue so we can take a look and test it so we can see what might be going on to cause the problem you're experiencing... I'm assuming you are printing directly from Designer rather than exporting to a PDF file first and then printing the PDF... Out of interest, what happens if you export your file as a PDF, do you see the same issue? Quote Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 Affinity Designer 2.6.2 (3213) Beta | Affinity Photo 2.6.2 (3213) Beta | Affinity Publisher 2.6.2 (3213) Beta MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
Mac3104 Posted February 15, 2023 Author Posted February 15, 2023 Thank you Hangman, I have attached the file. I am printing directly from designer, I usually work on iPad version and then send it to my Mac via the cloud and print on my mac which is USB connected to my printers. I have tried to export as a pdf file on my iPad and open the pdf on my mac designer which does then print correctly however my iPad version keeps crashing when i try to export as a pdf. I use this feature on almost all my files so its a bit annoying and I am wasting a lot of paper. I really appreciate any and all help!! Maureen testing.afdesign Quote Maureen 2021 - IpadOS 17.1.1 Affinity Designer 2 Beta 2.5.3 (2516)
Hangman Posted February 15, 2023 Posted February 15, 2023 Hi @Mac3104, On first look this appears to be a bug caused by the Inner and Outer Shadow FX applied to the flowers, as soon as you disable those particular FX on the flowers that fall outside the main border of the image then everything appears to be visually okay, however even having done that, I can't print the file directly from Designer, I get a Print Error which I've never seen before... If I export the file to a PDF, then even with the FX that are seemingly causing the issue turned on, the file prints correctly, despite both the Print Preview and Export Preview in Designer showing the output incorrectly... Switching the Export Preview to JPEG shows the file correctly. I'll have to do a bit more digging but this is what I see in the Designer Export Preview Window... Left - File with FX On | Right - File with FX Off Export Preview - PDF vs JPEG Flowers.mp4 Quote Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 Affinity Designer 2.6.2 (3213) Beta | Affinity Photo 2.6.2 (3213) Beta | Affinity Publisher 2.6.2 (3213) Beta MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
Mac3104 Posted February 16, 2023 Author Posted February 16, 2023 Thank you for looking into it for me @Hangman I feel the FX does not have much to do with it as this is happening with all my files even ones without FX. I was able to open the file on my mac and export as a PDF just now so i guess i can save my file as an AD file on my iPad and open it on my mac, export as a pdf, open the pdf in AD and then print. Thank you again for helping! Maureen Quote Maureen 2021 - IpadOS 17.1.1 Affinity Designer 2 Beta 2.5.3 (2516)
Hangman Posted February 16, 2023 Posted February 16, 2023 Hi Maureen, The issue does appear to be in some way related to the addition of FX... though as you mention it's also happening with files where no FX have been applied it makes me wonder if it is an issue with the clipping masks themselves or simply a PDF related issue... I've rebuilt a really simple version of the file you uploaded which cointains two rectangles and a bunch of ellipses. I've applied Inner Shadow settings that exactly match those in your original file to the circles on the left and no FX are applied to the circles on the right. The PDF export preview is the only place where I'm visually seeing the issue and only when the FX are applied (all other file formats preview the file correctly) but the file still prints correctly. If I export the file to a PDF, despite the incorrect display the PDF generated is also correct and prints correctly, so this possibly looks like an issue with the PDF Export preview itself. Are you able to upload a sample file where you are seeing the issue and have no FX applied as that may help in determining the root cause... Print Preview is also dispalying the file correcty... Out of interest, which printer are printing your files too. Quote Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 Affinity Designer 2.6.2 (3213) Beta | Affinity Photo 2.6.2 (3213) Beta | Affinity Publisher 2.6.2 (3213) Beta MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
Hangman Posted February 16, 2023 Posted February 16, 2023 Hi Maureen, There is also something very odd going on with the Plague layer in your artwork, the layer behind the text, if you turn that layer off, out of interest, does the file then print correctly? Quote Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 Affinity Designer 2.6.2 (3213) Beta | Affinity Photo 2.6.2 (3213) Beta | Affinity Publisher 2.6.2 (3213) Beta MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
Mac3104 Posted February 16, 2023 Author Posted February 16, 2023 @Hangman It is very strange, I see when you add a FX Inner Shadow to the element that is does cause it to not clip. I have a file that is a candy cane looking border (image below) you can see all the rectangles are not clipped they all have FX inner shadows. When I remove the Inner Shadow on one line that one line clips fine (image 2). I then took the inner shadow off another rectangle and added a fill to try to achieve the same look and all the other lines clipped. (image 3) It must be a bug so I guess the only work around is to try and export as the PDF and print that way. I print to 3 different Epson printers. I had 2 canon printers but did not like them so I went back to the Epson. They are Epson ET-2760 ET-3760 ET-5850 Again thank you so much for all your time and effort! Quote Maureen 2021 - IpadOS 17.1.1 Affinity Designer 2 Beta 2.5.3 (2516)
Mac3104 Posted February 16, 2023 Author Posted February 16, 2023 @Hangman If i delete the Plague, the words, and the outer border it still is not clipped Quote Maureen 2021 - IpadOS 17.1.1 Affinity Designer 2 Beta 2.5.3 (2516)
Hangman Posted February 16, 2023 Posted February 16, 2023 22 minutes ago, Mac3104 said: If i delete the Plague, the words, and the outer border it still is not clipped Thanks for the screenshots of your candy cane artwork, interesting to see that the Inner Shadow FX is causing the same issue there as well... yes, this appears to most definitely a bug and should get picked up by one of the Moderators and then be logged accordingly. Quote Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 Affinity Designer 2.6.2 (3213) Beta | Affinity Photo 2.6.2 (3213) Beta | Affinity Publisher 2.6.2 (3213) Beta MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
Mac3104 Posted February 16, 2023 Author Posted February 16, 2023 @Hangman Thank you, glad to see it is not something i am doing wrong! I really am grateful for your time and effort Thank you!!!! Maureen Quote Maureen 2021 - IpadOS 17.1.1 Affinity Designer 2 Beta 2.5.3 (2516)
Hangman Posted February 16, 2023 Posted February 16, 2023 @Mac3104 That's no problem at all, it's always reassuring to know it not something you are doing wrong and turns out to be a bug, even though that means having to find a temporary workaround... FWIW, the PDF Export preview displays the file correctly in the current v2.1 Beta but the Print Preivew is the same, showing incorrect clipping... Quote Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 Affinity Designer 2.6.2 (3213) Beta | Affinity Photo 2.6.2 (3213) Beta | Affinity Publisher 2.6.2 (3213) Beta MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
Mac3104 Posted February 16, 2023 Author Posted February 16, 2023 @Hangman I also tried this all in the beta versions as well, In fact I have been just using the beta version yesterday and today which is why i can now export as a PDF. Live version i still can't export as a PDF. Quote Maureen 2021 - IpadOS 17.1.1 Affinity Designer 2 Beta 2.5.3 (2516)
Hangman Posted February 16, 2023 Posted February 16, 2023 @Mac3104 I was able to export to a PDF in the current 2.0.4 version but I'm guessing that may be because the file you uploaded perhaps doesn't have all the elements, e.g., the text? I'll ask one of the Moderators to move this thread across to the Bug Forum as it should then get picked up a little quicker... Mac3104 1 Quote Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 Affinity Designer 2.6.2 (3213) Beta | Affinity Photo 2.6.2 (3213) Beta | Affinity Publisher 2.6.2 (3213) Beta MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
Staff Callum Posted February 20, 2023 Staff Posted February 20, 2023 I believe this is a known bug setting all of the blend mode of all of the layers in your design to Normal instead of PassThrough should solve this problem. We should hopefully have a fix for this soon. Hangman and Mac3104 1 1 Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
Mac3104 Posted February 20, 2023 Author Posted February 20, 2023 @Callum @Hangman Thank you so much, that worked perfect!! I didn't even notice that they changed from normal to passthrough. Thank you both for the help!!! Maureen Quote Maureen 2021 - IpadOS 17.1.1 Affinity Designer 2 Beta 2.5.3 (2516)
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