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Posted

I can run only one app (Designer, Publisher, Photo) at a time.

Individually all apps run fine, but when the second app is opened, it requires license credentials. The same happens in Designer when trying to use "Edit in Publisher...", license credentials pop up; and the Designer loses the file being edited.

I have opened apps with ctrl pressed and cleared the user data, being able to open and use each file on each app. Now Publisher does not require license credentials when run alone.

 

Affinity V2 Universal license, purchased via Affinity Store

Designer 2.0.4.1701

Windows 11 Pro 10.0.0.22621

Surface Laptop Studio

Posted

Just to be sure: Did you install the applications using the MSIX-based installers (the original kind), or using the EXE/MSI-based installers (the newer ones that were released)? 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted
Order date November 15, 2022. I am not sure about the installation method anymore, but the Affinity store has the MSIX installers still on the license page. I probably used the ones that are the first ones available: MSIX
Posted

Thanks. And were you able to install by simply running the MSIX files, or did you play around with unzipping and doing something manual?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

  • 2 weeks later...
  • Staff
Posted

If you're still having issues it's worth trying the suggestions in this FAQ article. Also make sure you're editing the same Affinity ID and password used for when you created your account.

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