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Posted

Hello, I have 3 monitors and when I launch the program from monitor 1 it appears on monitor 2 when dragged to monitor 1 it crashes when dragged  to monitor 3 it seems to be happy? As long as it works on monitor 3 I will live with it. Monitor 2 is not good for photo editing.

I have Nvidia GeForce RTX 2060 operating on Windows 10

Installed Physical Memory (RAM)    32.0 GB
Total Physical Memory    31.9 GB
Available Physical Memory    25.6 GB
Total Virtual Memory    36.7 GB
Available Virtual Memory    28.2 GB
Version    10.0.19044 Build 19044
Processor    Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 3601 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date    American Megatrends Inc. 0303, 5/15/2014

Thanks, any input will be very much appreciated.

  • Staff
Posted

Hi @ikebiand Welcome to the Forums,

Could you just cause the crash and then check for a crash report?  To find the crash reports, see here.  There will likely be more than 1 report but if you can just attach the latest one here, that will help.

It would also be worth doing a clean install of your graphics card drivers as well, as most crashes like this are normally down to the graphics card drivers. 

Posted

Hello, 

I have been trying all kinds of different apps to make them freeze up like Affinity 2 with no joy. Apps I have tried are DaVinci Resolve, Luminar Neo and PhotoShop all work without freezing up.

Reloaded the Nvidia drivers and no joy.

Doesn't seem to drop a trouble log each and every time but here is the latest 4d12698b-c29d-45d0-b30c-3aedf213dc1e.dmp

image.png.81421f7f3a8c9612570e42c6375d7442.png

Not sure how to figure out the events below but it doesn't seem to be effecting any other apps.

image.png.e71c7cb1adceea4443613433e95c3304.png

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