andreasj Posted February 3, 2023 Share Posted February 3, 2023 I've a 162 pg document using multiple master pages (some stacked) and now this document doesnt export to pdf? ive uninstalled and reinstalled publisher and its also up to date Quote Link to comment Share on other sites More sharing options...
Seneca Posted February 3, 2023 Share Posted February 3, 2023 7 minutes ago, andreasj said: I've a 162 pg document using multiple master pages (some stacked) and now this document doesnt export to pdf? Wold you be able to describe the options you select when exporting to PDF? Quote 2017 27” iMac 4.2 GHz Quad-Core Intel Core i7 • Radeon Pr 580 8GB • 64GB • Ventura 13.6.4. iPad Pro (10.5-inch) • 256GB • Version 16.4 Link to comment Share on other sites More sharing options...
andreasj Posted February 3, 2023 Author Share Posted February 3, 2023 hi yes its file, export, pdf for print, all pages, rasterise everthing Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted February 3, 2023 Staff Share Posted February 3, 2023 enable PDF logging and post the log file please Quote Link to comment Share on other sites More sharing options...
andreasj Posted February 3, 2023 Author Share Posted February 3, 2023 hi it wont let me run PDFLibLogging.reg it says windows cannot find it? Quote Link to comment Share on other sites More sharing options...
andreasj Posted February 3, 2023 Author Share Posted February 3, 2023 i created the temp folder first on c drive as in the notes Quote Link to comment Share on other sites More sharing options...
andreasj Posted February 3, 2023 Author Share Posted February 3, 2023 ignore that i just seen the installer was there too lol - just done it (but i don't get any error message anyway to close) it just does nothing? nothing has gone in temp folder Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 3, 2023 Share Posted February 3, 2023 1 minute ago, andreasj said: nothing has gone in temp folder How is the failure manifesting itself? Do you get a message from Publisher? Or is Publisher itself crashing? Pauls 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
andreasj Posted February 3, 2023 Author Share Posted February 3, 2023 it just does nothing like i hadnt even asked it to export i choose where to save doc as pdf them nothing. no spinning circles either Quote Link to comment Share on other sites More sharing options...
Seneca Posted February 3, 2023 Share Posted February 3, 2023 1 hour ago, andreasj said: hi yes its file, export, pdf for print, all pages, rasterise everthing And you are running the latest Publisher 2.0.4? Quote 2017 27” iMac 4.2 GHz Quad-Core Intel Core i7 • Radeon Pr 580 8GB • 64GB • Ventura 13.6.4. iPad Pro (10.5-inch) • 256GB • Version 16.4 Link to comment Share on other sites More sharing options...
Staff Pauls Posted February 3, 2023 Staff Share Posted February 3, 2023 Can you upload the file here please and I'll take a look Quote Link to comment Share on other sites More sharing options...
andreasj Posted February 3, 2023 Author Share Posted February 3, 2023 many thanks for looking into this, its uploading now to you Quote Link to comment Share on other sites More sharing options...
andreasj Posted February 3, 2023 Author Share Posted February 3, 2023 7 minutes ago, Seneca said: And you are running the latest Publisher 2.0.4? yes all up to date and 2.0 Quote Link to comment Share on other sites More sharing options...
andreasj Posted February 3, 2023 Author Share Posted February 3, 2023 17 minutes ago, Pauls said: Can you upload the file here please and I'll take a look 7 mins remaining lol its a big document Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted February 3, 2023 Staff Share Posted February 3, 2023 thanks I'll stop pressing f5 for a bit Quote Link to comment Share on other sites More sharing options...
andreasj Posted February 3, 2023 Author Share Posted February 3, 2023 1 minute ago, Pauls said: thanks I'll stop pressing f5 for a bit 4 mins now lol Quote Link to comment Share on other sites More sharing options...
andreasj Posted February 3, 2023 Author Share Posted February 3, 2023 5 minutes ago, Pauls said: thanks I'll stop pressing f5 for a bit Its uploaded now phew!!! Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted February 3, 2023 Staff Share Posted February 3, 2023 interesting - that has crashed for me on mac. Will need to investigate this Quote Link to comment Share on other sites More sharing options...
andreasj Posted February 3, 2023 Author Share Posted February 3, 2023 1 minute ago, Pauls said: interesting - that has crashed for me on mac. Will need to investigate this i did try removing (on a separate copy) some master pages id been stacking but it still was having none of it.... Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted February 3, 2023 Staff Share Posted February 3, 2023 I think your one and only section has the include on export flag turned off - if you set that on the export will happen Do you recall altering that at all as by default it should be on ? Quote Link to comment Share on other sites More sharing options...
andreasj Posted February 3, 2023 Author Share Posted February 3, 2023 4 minutes ago, Pauls said: I think your one and only section has the include on export flag turned off - if you set that on the export will happen Do you recall altering that at all as by default it should be on ? now i was looking at sections never used them before but then I didn't know what i was doing with them tbh so deleted them (or so i thought i had!) will look into it this end to remove - thank you I also think ive meddled with the colour space i recall turning the doc to CMYK not RGB - would that cause this problem? Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted February 3, 2023 Staff Share Posted February 3, 2023 shouldnt do but I'll check that out Quote Link to comment Share on other sites More sharing options...
andreasj Posted February 5, 2023 Author Share Posted February 5, 2023 On 2/3/2023 at 3:50 PM, Pauls said: shouldnt do but I'll check that out I managed to export it to pdf by doing your suggestion of the chapters and also changing it back from CMYK to RGB but not sure which one fixed it though! But thanks so much for your help i really appreciated it! Quote Link to comment Share on other sites More sharing options...
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