Jump to content
You must now use your email address to sign in [click for more info] ×

HLS tool interface partly disappears


tml605

Recommended Posts

From time to time, I would say once in a day or once in two days, HLS tool interface partly disappears. So I cannot use the tool at all. Backs to normal after restarting the app. 

Not a big thing, but it makes me close my work and restart the app, which is a bit of annoying thing to do in a middle of a working process. 

Please see the files attached. 

I'm using Mac OS 13.1 on MacBook Pro 16 M1 Max. Editing 50 megapixel 8-bit tiffs from Capture One. Dual monitor setup.

Affinity Photo 2 version 2.0.4

Screenshot 2023-02-02 at 18.57.23.png

Link to comment
Share on other sites

If I remember correctly, you can try dragging the dialog to the other monitor and back as a workaround.

I think the bug is a holdover from V1.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

Link to comment
Share on other sites

  • 1 year later...
  • Staff

The issue "HSL adjustment and multiple screens: only a quarter of the colour spectrum circle is displayed" (REF: AF-88) has been fixed by the developers in build "2.4.0 Release".
This fix is in the current customer release.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.