ShootingStar Posted February 2, 2023 Share Posted February 2, 2023 Hello. I hope you are enjoying your day so far. I am having an issue that I hope you can help me with. I have Affinity Designer on my new laptop. I can open Affinity Designer but when I go to a new document and hit create, the program closes. I can not use the program at all. It is very frustrating to say the least. I am using Windows 10 Pro. The Hardware Acceleration is not enabled and it still crashes. Attached is one of the most recent crash reports. Please assist in resolving this issue. Thank you 92e413f8-2fa5-4803-96b1-df8fc4f5b5f4.dmp Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted February 3, 2023 Staff Share Posted February 3, 2023 I would suspect maybe a graphics driver problem - worth making sure all drivers are up to date on a new laptop. Before you create a new document try turning hardware acceleration off in Preferences/performance if updating the drivers brings no joy What laptop is it ? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.