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Help needed for a screwup...


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Hello!

I was editing a photo in Apple Photos using Affinity Photo 2 and received an "upgrade available" message. I stupidly updated Affinity Photo 2 while in the midst of editing a photo. Apple Photos errored out and I appear to have completely broken the integration between Apple Photos and Affinity 2. Whenever I try to edit a photo in Apple Photos using Affinity 2 I receive an "unexpected error" message and I have completely lost the ability to use Affinity Photos 2 from within Apple Photos. I have deleted and unistalled Affinity Photo but the problem persists. Any help would be GREATLY appreciated.

 

Thank you!

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I get the same "unexpected error" message in Apple Photos when I try to save the changes made in AP V2. This happened in v2.0.3 & continues to happen in V2.0.4.

I never tested this in V 2.0.0 so I do not know when it started.

I run Catalina on my Mac, if that makes any difference.

All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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  • 4 weeks later...
  • Staff

We have some outstanding issues with Apple Photos and Photo still logged with our developers as some of them will need to be resolved by Apple. You can try uninstalling the app, make sure the entires are removed from System Preferences > Privacy & Security > Extensions > Photo Editing. Do a restart of macOS and then install the app again, check to see if the extensions are available again.

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Also run First Aid from Disk Utility

iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9  B| (Please refrain from licking the screen while using this forum)

Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions

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Completely uninstalling and reinstalling fixed the problem EXCEPT for the picture that I mistakenly updated Affinity Photo while in the process of editing it. That specific picture errors out every time. Since the integration seems to works everywhere else, I'll take that as a win...

Thanks for your help!

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