"There was a problem communicating with the server" in activation on Windows laptop

[migel]

I am unable to activate any affinity v2 software with my universal license. I am not running a vpn or proxy, I have tried disabling the windows firewall, I have reinstalled multiple programs as well as have tried using the direct windows store install. I have reset my password multiple times, and have double checked that I have been using the login and password for the affinity store website; I am able to login on the website but not on the program. I have also tried to use a simplified password without special characters. I have also tried multiple wifi networks as well as a mobile hotspot.

Logging in to the software works fine on my desktop computer running ethernet, so I am not sure how to fix this problem. I will try to find a different location to connect from but I would prefer to solve this locally.

Any help would be greatly appreciated.

Edited January 28, 2023 by migel

[MikeTO]

Hi @migel, are you still experiencing this issue? If so, please review this thread and see if there's anything in it that might help.

Did you install v2 with the msix or msi installer?

Good luck!

 

[migel]

I got some help in a different thread thankfully. If anyone else has this issue, flushing my DNS fixed it. Thanks for the response regardless!

[Elynde]

I have run just into this problem on the laptop. Flushing the DNS hasn't worked for me. What needs to be done?

Edit: Never mind. It was the date/time being out of sync because my laptop thought it was daylight savings.

Edited April 13, 2023 by Elynde