pano Posted January 27, 2023 Share Posted January 27, 2023 Hello, After opening a photo in Affinity Photo v1.6 (1.10.6.1665) I have some white lines artifacts on my images that are persisted when saving Quote Link to comment Share on other sites More sharing options...
Ron P. Posted January 28, 2023 Share Posted January 28, 2023 That looks like what's been associated with Hardware Acceleration/OpenCL. Go to Preferences>Performance, and uncheck the HA setting, restart AP and see if that helped. Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
pano Posted January 28, 2023 Author Share Posted January 28, 2023 Hello Ron, Yes, disabling hw acceleration fix the problem, but another arise. Everything get super-slow. I have tried to update my video drivers, but the problem is still there. I'm not using fancy strange video cards, standard intel integrated graphics and nvidia rtx 3060, see attached image. Could I be eligible for a v2 update (I have Photo and Designer) to see if the problem is still there? Thank you Leonardo Quote Link to comment Share on other sites More sharing options...
Ron P. Posted January 29, 2023 Share Posted January 29, 2023 11 hours ago, pano said: Could I be eligible for a v2 update (I have Photo and Designer) to see if the problem is still there? Does your system meet these specs? Download the trial version first to see if it will work for you, before buying. Affinity Photo Buy or Try Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
pano Posted January 29, 2023 Author Share Posted January 29, 2023 Yes, my system meet the specs. It's a new laptop i7 12th gen 16gb ddr5. I already tried the trial some time ago and I can't install it again. I had Win 10 and was working fine. Quote Link to comment Share on other sites More sharing options...
pano Posted February 2, 2023 Author Share Posted February 2, 2023 In an older version of CaptureOne, there was an OpenCL bug that was causing a similar issue. When they fixed the bug in a newer version, they updated my license for free. I can't open a support ticket here and I can't get the software working as advertised. Not a really good experience. Quote Link to comment Share on other sites More sharing options...
romendo Posted February 5, 2023 Share Posted February 5, 2023 I have similar issue when zooming in and out of a photo. Turning off hardware acceleration makes the problem worse as even initial rendering causes the issue. The artifacts persist in the export as well. Any ideas on how to fix this? It works fine in Affinity Photo v1. Quote Link to comment Share on other sites More sharing options...
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