Annika.Jun Posted January 26, 2023 Share Posted January 26, 2023 (edited) I have just bought the Affinity V2 Universal Licence for MacOS and iPadOS. I dowloaded the apps/softwares on my iPad and MAc immendiatly. I went to activate my license on my iPad and everything worked fine. But when I moved to my Mac, I can not activate it. Every time I put in my email and password and click activate it tells me there has been a problem connecting to the server. I have tried resownloading, changing to a different wifi server, changing my passwort but nothing has worked. I have this issue with Affinity Publisher 2, Designer 2 and Photo 2. Edited January 26, 2023 by Annika.Jun Quote Link to comment Share on other sites More sharing options...
Paul Mudditt Posted January 26, 2023 Share Posted January 26, 2023 Welcome to the forums! Did you have any joy following the FAQ? Quote My dad always told me, a bad workman always blames their tools…. Just waiting for Ronny Pickering….. Affinity Photo, Designer, Publisher 1.10 and 2.4 on macOS Sonoma 14 on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.4 on Windows 10 Pro. Deceased Affinity Photo, Designer, Publisher 2.4 on M1 iPad Pro 11” on iPadOS 17.4 https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ The hardest link to find https://affinity.help Link to comment Share on other sites More sharing options...
Staff Callum Posted February 7, 2023 Staff Share Posted February 7, 2023 Hi Annika.Jun, This usually occurs when the app is being blocked by a Firewall or you are connected to a VPN / Proxy. Please could you make sure this isn't the case? If its not please could you you right click on the licence activation window and hit Connectivity Checker then save the report this creates and attach it to this thread? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
russg Posted February 7, 2023 Share Posted February 7, 2023 I am encountering the same issue. Have been running just fine ever since v2 came out, until today. Thankfully, I can click out of the window and get into Designer. But it's very annoying. Quote Link to comment Share on other sites More sharing options...
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