Renae30 Posted January 24, 2023 Posted January 24, 2023 Hello, I have downloaded some Canva Etsy listing templates. I downloaded them from Canva as PDF, then I converted on Photopea.com to .PSD file. When I open the .psd file in Affinity Photo 2 (Version 2.0.3) I get a 'file type unsupported' message. I don't know what I'm doing wrong. OS: Mac OS Ventura 13.1 Photo 2 version 2.0.3 Sorry, not sure what other information is needed to troubleshoot. I have attached the file and a screenshot of the reject message. Thank you!! Etsy Photo Listing.psd Quote
TakaKeiji Posted January 24, 2023 Posted January 24, 2023 Hi, I've tried the file with latest Affinity 2 apps, all of them show the same error message. I've tried with latest Photoshop 2023 (24.1.1): No problem. And with Clip Studio Paint EX (1.13.0): No problem. I Think there is something in the file that prevents being properly loaded in Affinity 2 apps. Quote
TakaKeiji Posted January 24, 2023 Posted January 24, 2023 I was able to find a issue in the document. Layers: - Path 31 (Shape) - Path 4 (Shape) - Path 1 (Shape) I've rasterised just those layers, then I was able to open the file on Affinity Photo 2, but having a warning alert about some missing properties. Etsy Photo Listing2.psd Quote
Renae30 Posted January 25, 2023 Author Posted January 25, 2023 Thank you so much for your help!! I guess I'll have to find another way Quote
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