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Affinity Designer V2 not launching


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Hi!

Affinity designer (V2) is no longer launching on my Mac Air M1 .... used to work but about a week ago it stopped working.  I thought it was because I was working on public wifi and had a VPN running, but now that I have time I tried it on my home network (with VPN turned off) and am still having a problem.

Below I show what happens when I try to launch Affinity Designer - and I have to do a force quit to get rid of the window shown.

I have already tried:

* Restarting my computer (twice)

* Reinstalling Affinity Designer (twice)

My other Affinity products start fine, just this one is having a problem.

(No problems on my Mac Mini)

Screen Shot 2023-01-23 at 9.06.01 AM.png

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If you open the root level Applications folder in Finder, is Affinity Photo 2.app listed there?

All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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Try launching it and immediately pressing Ctrl - if you do this quickly enough a window will appear to give you a choice of startup options. Deselect everything except Clear User Defaults. See if that helps.

Cheers

Download a free manual for Publisher 2.4 from this forum - expanded 300-page PDF

My system: Affinity 2.4.0 for macOS Sonoma 14.4, MacBook Pro 14" (M1 Pro)

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Can't post nor edit the initial text, getting error messages from the forum board here (pretty strange)!

☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan
☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2

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However, the shown image shows the local host server (the loopback interface) of the MBA M1 itself.

☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan
☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2

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1 hour ago, v_kyr said:

Can't post nor edit the initial text, getting error messages from the forum board here (pretty strange)!


Yeah, I've experienced the same problem in a previous post.

Amazon CloudFront (the forum CDN) will throw an error when trying to submit a post here that contains either the loopback IPv4 address in the text (127.0.0‍.1), or the word local‍host (no spaces) in the text.

You need to either use a screenshot, break the words apart, or insert a "Zero Width Joiner" in the middle of the words local‍host or 127.0.0‍.1.

 

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11 hours ago, - S - said:


Yeah, I've experienced the same problem in a previous post.

Amazon CloudFront (the forum CDN) will throw an error when trying to submit a post here that contains either the loopback IPv4 address in the text (127.0.0‍.1), or the word local‍host (no spaces) in the text.

You need to either use a screenshot, break the words apart, or insert a "Zero Width Joiner" in the middle of the words local‍host or 127.0.0‍.1.

 

Probably a security function of some sort.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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I had to put this aside for a few days, but I tried everyone's suggestions and no luck so far ....

As you can see from the screenshots below, the Affinity Designer 2 app is in the Application folder (along with the other Affinity apps - which all work fine)

And MikeTo - I tried doing the ctrl- on startup and I only have the one option selected ... but that also didn't help.  (see image )

Any other suggestions?  Sounds like many people can't post to the thread?  Maybe just say the "ip address" and not the actual number string"

Thanks - As I am at a loss of what to try.

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29 minutes ago, LCS said:

As you can see from the screenshots below, the Affinity Designer 2 app is in the Application folder (along with the other Affinity apps - which all work fine)

And MikeTo - I tried doing the ctrl- on startup and I only have the one option selected ... but that also didn't help.  (see image )

You didn't attach any screenshots but this is what it should look like if you hold down Ctrl immediately after clicking the app icon. Hold it down when clicking and you'll get a context menu, but if you're too slow you'll miss your chance. If you've already tried this with just Clear User Defaults checked, try it again with the first five options checked.

Good luck

493154712_Screenshot2023-01-25at10_38_31PM.thumb.png.cb15ed4203e59be423cce99b3d75414e.png

Download a free manual for Publisher 2.4 from this forum - expanded 300-page PDF

My system: Affinity 2.4.0 for macOS Sonoma 14.4, MacBook Pro 14" (M1 Pro)

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Oops ...didn't post my screen shots.

MikeTO - Many thanks ... after checking the first 5 ... and after repeatedly (about 10 times) clicking the "OK" to the "problem connecting" error message, Affinity Designer finally loaded.  And after closing it and re-opening it - it now opens as expected.    

Honestly in the past I clicked the "ok" button multiple times, but not that many times.

So something worked, not sure what.

Thanks to MikeTO (and anyone else who attempted to answer) ... this plagued me for 2+ weeks!

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