CRASH: Publisher while in Photo Persona (REPEATABLE CRASH) (VIDEO INCLUDED) (cmd:systeminfo)

[Greg T]

I don't know what to call this crash as I'm unsure why it crashed.

 

System Info:

OS Name:                   Microsoft Windows 10 Home
OS Version:                10.0.19044 N/A Build 19044
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Original Install Date:     6/21/2022, 3:34:24 PM
System Boot Time:          1/23/2023, 6:19:14 AM
System Manufacturer:       ASUSTeK COMPUTER INC.
System Model:              G752VL
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 94 Stepping 3 GenuineIntel ~2592 Mhz
BIOS Version:              American Megatrends Inc. G752VL.307, 4/26/2019
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC-05:00) Eastern Time (US & Canada)
Total Physical Memory:     32,707 MB
Available Physical Memory: 25,140 MB
Virtual Memory: Max Size:  37,571 MB
Virtual Memory: Available: 28,445 MB
Virtual Memory: In Use:    9,126 MB
Page File Location(s):     C:\pagefile.sys
Hotfix(s):                 6 Hotfix(s) Installed.
                           [01]: KB5003791
                           [02]: KB5007401
                           [03]: KB5012170
                           [04]: KB5016616
                           [05]: KB5014035
                           [06]: KB5015895
Network Card(s):           7 NIC(s) Installed.
Hyper-V Requirements:      VM Monitor Mode Extensions: Yes
                           Virtualization Enabled In Firmware: Yes
                           Second Level Address Translation: Yes
                           Data Execution Prevention Available: Yes

 

REPEATABLE CRASH:

1. Use selection brush tool [W]

2. select a portion of your image

3. press Q

4. right click, click transform -> flip vertical

 

[Greg T]

10 minutes ago, N.P.M. said:

Better use ctr+j to duplicate the selection as pixellayer and flip that.
Or use the patch tool and use the rotation option.

that don't make no sense... duplicate ...duplicates the whole image... if I flip it.. it goes to the far left side of the picture.  It's flipping the whole image and not the selection.

Which Persona is Patch tool in?

[stokerg]

Hi @Greg T,

Are you still able to replicate this crash?

I've been unable to replicate it in the 2.0.4 build of Publisher on Windows.

[Greg T]

On 2/6/2023 at 3:26 AM, stokerg said:

Hi @Greg T,

Are you still able to replicate this crash?

I've been unable to replicate it in the 2.0.4 build of Publisher on Windows.

I'm trying to update the software, but every time I click on the install button for the update it just hangs... forever.