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Major bug: can't work with AP offline


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I'm stuck on the road with no Internet connection trying to edit.

 

Affinity photo will not open offline because it trys to keep loading a server, which is offline.

This is a major flaw and could it please be fixed. 

 

If AP can't finde the "recent" files when opening, please consider to add some code in so it skips when the smb share is offline and continues to open the program.

 

As it is, its just frozen and unusable.

 

Thanks.

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  • Staff

Hi @km.au,
The files you opened in Designer were located in the same offline server as the ones you previously tried to open in Photo (most recent documents)? If not that's why it worked for Designer. We are aware of the issues that prevent the app from running when a server is offline. This is currently being investigated internally.
I'v added your report to our log. Thanks for raising it up.

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  • 1 month later...

Thanks, if I could please request this gets bumped in priority to be fixed ASAP. 

As a working pro on the road, the amount of times this bug burns me where I can't edit on the road...even with a VPN connected, Affinity Photo will refuse to open even if the alias are working. 

 

It's critical showstopping bug, thanks MEB. 

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  • Staff

The issue "App attempts to reconnect to disconnected SMB share on launch" (REF: AFB-7024) has been fixed by the developers in internal build "2.1.0.1728".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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