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Trouble with Tribbles (thumbnails) and weird uninstall mystery...


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OK. So I installed the entire V2 suite and uninstalled the entire V1 suite (or so I thought) on a Windows 10 machine in that order.
I noticed if I double clicked on any V1 Designer file to open it would still open in AD V1.
Right clicking a file to open I would see what's in this image.

2088112845_menu-open-with-installed(Small).png.8e64b9a0b33a84325bc37abf2b51708b.png

AD V1 is still showing up as a drop down menu option however it's not in my start menu nor does it show up in Programs and Features in the  Control Panel. I thought it was gone initially.
Also please note that thumbnails are not showing up in saved AD files in explorer only the Affinity icon.
My AP files are saving thumbnails fine and I can see them in explorer.

625562990_menu-installed(Small).png.841f9bb0dabd85fd925ab7cad03dc330.png

I did some hunting and found these files which I placed in the recycle bin originally found in C:/Program Files.

569949956_Trash(Small).png.d3d2e6d4085c034a99337c0ba5f02f48.png

These are AD V1 files that did not get uninstalled.
AD V1 no longer comes up as an option while these files are in the trash when I right click a file to open it however now the thumbnails and Affinity icon both are gone. If I restore the files the icons return and so does AD V1 but only in the right click dropdown menu.

979787495_Robots-no-icon(Small).png.9caeae98347f6a2978528e3fb5931bb2.png

96904017_menu-uninstalled(Small).png.fc7eeb0217ca72aa78c0ff48799b8f04.png

What I'd like to achieve is to get AD V1 off my machine and get my thumbnails back. I have looked at the threads here concerning
thumbnail issues and have tried everything suggested. Deleting thumbnail cache, uncheck icons only, etc. One Drive is not on this machine and I have never used it to my knowledge.
I've run dism and sfc/scannow also. Prior to installing the V2 suite I upgraded from Windows 8.1 to Win 10. I also uninstalled and reinstalled AD V2 today to see if that would fix things. It didn't.

This is what I'm running:

Edition    Windows 10 Home
Version    21H2
Installed on    ‎8/‎28/‎2022
OS build    19044.2486
Experience    Windows Feature Experience Pack 120.2212.4190.0

Am I missing something? Why do my AD thumbnails and icons go generic when I dump the AD V1.exe? If I restore the files I trashed the Affinity icons return but I'm still missing the the thumbnails in explorer. Why does my computer think AD V1 is gone yet it's still here?


Thanks!

 

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Hi @Stitches

Use "Choose another app" and navigate to the Affinity V1 app folder and select the .exe file. Next time if you select "open with..."  you will find the V1 icon again.

You have to do this for each V1 app.

AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3296)
AMD A10-9600P | dGPU R7 M340 (2 GB)  | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) 

Affinity Suite V 2.4 & Beta 2.(latest)
Better translations with: https://www.deepl.com/translator  
Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF

Life is too short to have meaningless discussions!

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Hello @Komatös

Thanks for the reply. Hopefully my post wasn't too confusing. What I'm trying to retrieve is the thumbnails (image of work in progress) that are saved with an AD v2 or v1 file. They are not showing up in explorer. I'm happy with AD v2 and just want AD v1 off my machine but what I don't understand is why when I dump the AD v1 .exe file why do I lose the Affinity icons for AD v2 files and where are the thumbnails saved with the files? I would try your approach for the AD v2 files but they are hidden or sandboxed aren't they?

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Hi @Stitches

Is "Save thumbnails with documents" selected in both program versions? You can find it under Edit -> Preferences -> General.

And it's a bad idea to throw installed programs into the trash! If you want to get rid of the programs, you should uninstall them.
To do this, right-click on the program icon in the Start menu and select "Uninstall". 

AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3296)
AMD A10-9600P | dGPU R7 M340 (2 GB)  | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) 

Affinity Suite V 2.4 & Beta 2.(latest)
Better translations with: https://www.deepl.com/translator  
Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF

Life is too short to have meaningless discussions!

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@Komatös Howdy again. "Save thumbnails with documents" is checked. I used Revo uninstaller to uninstall all 3 v1 programs. Revo uses the program's (Affinity's) uninstaller first and then locates residual left over folders which one then has the option to delete. Something failed in that process with AD and the three items that I placed in the trash were left over and may be causing some problems. I'm thinking I might re-install AD v1 and then run the regular uninstaller and see what happens. Thanks for the reply!

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You are welcome!

AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3296)
AMD A10-9600P | dGPU R7 M340 (2 GB)  | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) 

Affinity Suite V 2.4 & Beta 2.(latest)
Better translations with: https://www.deepl.com/translator  
Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF

Life is too short to have meaningless discussions!

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