BlkPingu Posted January 16, 2023 Share Posted January 16, 2023 Just upgraded affinity photo to 2.0.3 and it seems like it's opening the file, but does not render it on the canvas, making the application unresponsive. Please fix asap. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 16, 2023 Share Posted January 16, 2023 What OS do you use? Can you give us a screenshot of the complete application window? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3 Link to comment Share on other sites More sharing options...
R C-R Posted January 16, 2023 Share Posted January 16, 2023 11 minutes ago, walt.farrell said: Can you give us a screenshot of the complete application window? Or a sample of a JPEG file that won't open? Quote All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
BlkPingu Posted January 16, 2023 Author Share Posted January 16, 2023 Both the file that I'm trying to open (a screenshot from a youtube comment section) as well as a clip of the unexpected behavior. clip.mov Quote Link to comment Share on other sites More sharing options...
R C-R Posted January 17, 2023 Share Posted January 17, 2023 Opens fine for me on my Mac running Catalina & AP V2.0.3. What happens if you double-click on the thumbnail of the "Background" layer in the layers panel? Quote All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
BlkPingu Posted January 17, 2023 Author Share Posted January 17, 2023 Application is freezing Same bug in affinity Publisher 2.0.3, Designer 2.0.0 worked fine, Designer 2.0.3 broke it. Reinstalled all of them, bugs persisted. Is there a way to downgrade back to 2.0.0? There seem to be issues with 2.0.3 across all the applications when it comes to rendering the canvas. Idk maybe a Fridays commit. I'm on Ventura 13.0.1 with a maxed out MBP Max. Pretty sure hardware isn't the issue here. Edit: Find previous versions here Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted February 9, 2023 Staff Share Posted February 9, 2023 Hi @BlkPingu, Thanks for your report and our sincerest apologies for the delayed response here. We are exceptionally busy following the release of V2 and we thank you for your continued patience and understanding here. Can you please confirm if this issue has been resolved in our latest update, 2.0.4? BlkPingu 1 Quote Link to comment Share on other sites More sharing options...
BlkPingu Posted February 9, 2023 Author Share Posted February 9, 2023 The Issue has in fact been resolved @Dan C, thanks for asking / reminding me to update. Topic can get closed. Dan C 1 Quote Link to comment Share on other sites More sharing options...
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