edwardl Posted January 16, 2023 Share Posted January 16, 2023 (edited) I bought a new lumix s5m2, but I can't open its raw files with affinity photo v2. Edited January 16, 2023 by edwardl TYPO Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted January 16, 2023 Staff Share Posted January 16, 2023 Hi edwardl, welcome to the forums. Can you attach the raw file please? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
edwardl Posted January 16, 2023 Author Share Posted January 16, 2023 Please check this file. P1000232.RW2 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted January 16, 2023 Staff Share Posted January 16, 2023 Thanks for attaching it. It seems it's not just Affinity that is struggling to open the raw file. I tried Photoshop after updating Camera Raw and that doesn't either. We may have to wait for the databases to update to include the necessary support I'm afraid: Photoshop: Affinity: edwardl 1 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
edwardl Posted January 16, 2023 Author Share Posted January 16, 2023 thanks for your replay. Do you have plan to fix this? Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted January 17, 2023 Staff Share Posted January 17, 2023 We use two databases on macOS - Serif Labs and Apple Core RAW. Both get updated periodically so eventually we should support them. You can switch between the two from the Develop Assistant. Here's the supported list: edwardl 1 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
edwardl Posted February 15, 2023 Author Share Posted February 15, 2023 The latest versions of photoshop and lightroom already support s5m2 ADR58 1 Quote Link to comment Share on other sites More sharing options...
Zorlofe Posted April 5, 2023 Share Posted April 5, 2023 I don't mean to sound impatient but just curious if there is an update coming soon (and how soon?) to support S5II RAW? I'm hoping to not have to pay the dark overlords for their software as I'm an Affinity fan. Thank you kindly Quote Link to comment Share on other sites More sharing options...
Komatös Posted April 5, 2023 Share Posted April 5, 2023 Hi @Zorlofe and welcome! Serif developers have no control over how quickly camera models are added to LibRAW library. Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.1742) Affinity Suite V 2.5.3 & Beta 2.(latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF Before you ask, no! Link to comment Share on other sites More sharing options...
Zorlofe Posted April 5, 2023 Share Posted April 5, 2023 Thanks for the welcome and reply @Komatös ! I understand what you are saying I guess I was just hoping maybe somebody had heard something or if maybe anyone higher up pays attention to these forums. Quote Link to comment Share on other sites More sharing options...
Komatös Posted April 5, 2023 Share Posted April 5, 2023 4 hours ago, Zorlofe said: Thanks for the welcome and reply @Komatös ! I understand what you are saying I guess I was just hoping maybe somebody had heard something or if maybe anyone higher up pays attention to these forums. You may be able to get more information about the development status from the developers on the libraw.org website. Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.1742) Affinity Suite V 2.5.3 & Beta 2.(latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF Before you ask, no! Link to comment Share on other sites More sharing options...
Zorlofe Posted April 5, 2023 Share Posted April 5, 2023 Awesome, thanks for the help @Komatös! Quote Link to comment Share on other sites More sharing options...
ADR58 Posted June 29, 2023 Share Posted June 29, 2023 I have the same issue as of June 28 2023, having just bought the S5 ii. I guess the camera is going to have to be returned if I can't edit RAW's in AF 2 Quote Link to comment Share on other sites More sharing options...
Hangman Posted June 30, 2023 Share Posted June 30, 2023 Hi @ADR58, Technically support was added to LibRaw for the S5II on February 5th 2023, the RAW library used by Affinity Photo but I'm unsure which version of LibRaw Photo currently uses or if Serif is part of the LibRaw early access program but the hope is that support for the SCII would follow soon. Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
ADR58 Posted June 30, 2023 Share Posted June 30, 2023 I contacted LibRAW. They state they have included the S5 ii already and it's Affinity Photo that is at fault... "We do not provide direct user support for other's end user products (with the exception of ours end-user products, of course). If Affinity takes money from its users, they should be engaged in support without throwing this ball to us. LibRAW is targeted to developers, we're ready to provide support for Affinity team, but they never contacted us. Please send this link to Affinity team: https://www.libraw.org/extended-support” It's ridiculous that a 6-month-old camera is not supported yet. I have a camera that is of no use to me as I work exclusively with RAW images. I had issues when buying the software. I should have taken the hint and gone elsewhere for my photo editing! Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted June 30, 2023 Share Posted June 30, 2023 3 hours ago, Hangman said: Technically support was added to LibRaw for the S5II on February 5th 2023, the RAW library used by Affinity Photo but I'm unsure which version of LibRaw Photo currently uses or if Serif is part of the LibRaw early access program but the hope is that support for the SCII would follow soon. From the FAQ (https://forum.affinity.serif.com/index.php?/topic/167741-list-of-supported-raw-formats-cameras-for-lens-correction-list-in-affinity-20x Quote Serif Labs Supported Cameras (based on libraw snapshot 0.21 with additional Canon CR3 code) Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.6.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.6.1 Link to comment Share on other sites More sharing options...
Hangman Posted June 30, 2023 Share Posted June 30, 2023 Hi @ADR58, I can't comment other than with respect to LibRaw support for the S5II being added on February 5th 2023. I don't know what relationship Serif has with LibRaw and whether or not they rely on major LibRaw releases every 12 to 18 months or if they subscribe to LibRaw's extended support, so again I can't comment. Obviously, Serif, like any software developer needs to test new releases to ensure new versions of LibRaw don't cause issues with Affinity Photo which can take time and then once thoroughly tested it's only going to be introduced in a subsequent release of Photo so support could be added soon but I have absolutely no way of knowing. This is no different to products such as Capture One where support for new cameras can take several months while the software developer needs to thoroughly test the camera prior to supporting it to ensure it doesn't break something in their software so I don't think it is ridiculous that a six-month-old camera is not yet supported. LibRaw's update cycle is hardly quick, take a look at their update policy... https://www.libraw.org/#updatepolicy Hopefully, someone from the moderation team can provide some updates as to when Affinity Photo will add support for your particular camera. Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
ADR58 Posted June 30, 2023 Share Posted June 30, 2023 This is BS It's been supported by LibRAW for months! They state... "Panasonic DC-S5 II is supported since March, 2023;" Quote Link to comment Share on other sites More sharing options...
Hangman Posted June 30, 2023 Share Posted June 30, 2023 Just because LibRaw support it doesn't negate the fact that LibRaw support for said camera still needs to be tested by Serif for compatibility with their own software which doesn't happen overnight... I have no doubt that support will be added for the Panasonic DC-S5 II once Serif has tested it and are happy it performs correctly with Affinity Photo. Support for the Panasonic DC-S5 II was only added to Capture One a month ago for exactly the same reason and I'm pretty sure Capture One are a much bigger team than Serif... The C1 forum is full of comments complaining about the lack of support for the SCII from launch day which is totally unrealistic... Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
ADR58 Posted June 30, 2023 Share Posted June 30, 2023 I understand there will never be support from launch day. I bought the camera 6 months AFTER launch and it's essentially useless to me. Zorlofe 1 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted June 30, 2023 Staff Share Posted June 30, 2023 I will look into this for you @ADR58 ADR58 1 Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Staff Chris B Posted July 4, 2023 Staff Share Posted July 4, 2023 So it looks like we last did a LibRaw pull in February. LibRaw said they updated their library to support the Panasonic DC-S5 II in March so unfortunately, we just missed it. I have spoken to the developers about this. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
ADR58 Posted July 4, 2023 Share Posted July 4, 2023 How often are these updated by you guys? What's my wait time? Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted July 5, 2023 Staff Share Posted July 5, 2023 Generally when there has been a substantial LibRaw update as opposed to a more incremental one. I believe LibRaw has its own cycles as well so we would try to coincide with that. I could not give you a wait time as I have only just pushed this request to the developers. I will update you once I hear anything. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
ADR58 Posted July 5, 2023 Share Posted July 5, 2023 That could be another year! LibRAW updates every 1.5 to 2 years! Meanwhile, we S5ii users are ******, more so when I also note no support yet for the Sigma 60-600mm f4.5-6.3 DG DN OS lens for L-mount, though the Lumix S 20-60mm f3.5-5.6 is at least supported. Quote Link to comment Share on other sites More sharing options...
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