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Open v1 doc in v2 - placed PDFs cause crash and export fail


prophet

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Maybe this will help someone else out or inform a bug report…

I'm working on transitioning some of my production files from Publisher v1 to v2. Occasionally, I have files that crash a lot or refuse to export with the less than helpful error message that others have complained about.

I ruled out font issues and have no hyperlinks, both which have been discussed in the forums here.

For me, it came down to placed PDF files. You can see in the Layers panel, there are 4 placed PDFs, 3 of which are in view. Or rather, they aren't in view (boxes note where they should be)! They are a mix of placed and embedded and show in Resource Manager as being present, but are not showing up on screen. Or maybe they are on screen, it's just that looking at the context bar, their dimensions are 0x0 pixels.

If I work on the file long enough, say 5 minutes, Publisher will crash. If I try to export, I get the mystery export fail message.

The only solution is to delete them from the Layers panel and re-place them. After that, all is well.

823229924_Screenshot2023-01-11at3_27_31PM.thumb.png.9f689723358e0fb36c01bbae8cecad58.png

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As you're seeing Placed files that show 0x0 px for their size, you are probably experiencing this known bug:

https://forum.affinity.serif.com/index.php?/search/&tags=AFB-6881

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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