Jump to content
You must now use your email address to sign in [click for more info] ×

File recovery doesn't take the state of symbol syncing into account at the time of recovery


Intuos5

Recommended Posts

I just recovered a file in which I was working on a symbol when I had to terminate the software due to it freezing. So when I continued working on the symbol, the symbol sync button was enabled. At the state of the document recovery, it should have been disabled, I did enable the syncing when I was done with the symbol, but that didn't get auto-recovered, so the state should have been off. It is way too easy to accidentally mess up a file this way. There was no way to recover my work properly, because I could not undo to the point where the symbols weren't al messed up. This is in 2.0.3, Windows 22H2.

Link to comment
Share on other sites

The recovery should be to the last auto-saved version, as specified by your Preferences (default: every 10 minutes).

Are you saying that when it was auto-saved the symbol synch setting was different than it turned out upon opening that auto-saved version? 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

Link to comment
Share on other sites

8 minutes ago, Intuos5 said:

Yes it is

Thanks. I think I'm just curious how you know exactly when it was auto-saved, and what the state of Sync was at that instant.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

Link to comment
Share on other sites

I could tell that I was in the middle of symbol editing back then, my autosave is set to 5 minute intervals due to the extremely frequent freezing during navigation...

So for me it was easy to tell, because I have to unsync a specific symbol to adjust its angles each time. Judging from the symbol's state, I was doing just that. And I knew I toggled syncing on when I was done (after autosave).

Link to comment
Share on other sites

  • 3 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.