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Suddenly, my font names are in Chinese*


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In the Text Studio of all my Affinity apps, the font names are all replaced with Chinese characters. The new appearance still includes the last letter of the English font name, so I don’t know if this is a glitch or a viral attack. 
 

The other apps on my iPad do not display a similar problem. 
 

My iPad language defaults to English. 
 

*I assume based on the Chinese characters I have experienced previously. 

E7DA8EDB-93C3-4349-A8F8-66B3F88E63C8.jpeg

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2 hours ago, ThirtyFiveThousand said:

In the Text Studio of all my Affinity apps, the font names are all replaced with Chinese characters. The new appearance still includes the last letter of the English font name, so I don’t know if this is a glitch or a viral attack. 
 

The other apps on my iPad do not display a similar problem. 
 

My iPad language defaults to English. 
 

*I assume based on the Chinese characters I have experienced previously. 

E7DA8EDB-93C3-4349-A8F8-66B3F88E63C8.jpeg

Sorry for the long delay in replying to this request but the Serif team and the secondary support team of simply users like myself have been answering as many as possible as quickly as possible.

The developers are aware of this issue which has been reported before.

 

 

Apologies again for late response.

 

My dad always told me, a bad workman always blames their tools….

Just waiting for Ronny Pickering…..

Affinity Photo, Designer, Publisher 1.10 and 2.4 on macOS Sonoma 14 on M1 Mac Mini 16GB 1TB
Affinity Photo, Designer, Publisher 1.10 and 2.4 on Windows 10 Pro. Deceased
Affinity Photo, Designer, Publisher 2.4 on M1 iPad Pro 11” on iPadOS 17.4 
 

https://www.facebook.com/groups/AffinityForiPad

https://www.facebook.com/groups/AffinityPhoto/

The hardest link to find https://affinity.help

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 The issue seems to be with fonts installed via Adobe Creative Cloud, so perhaps removing them would resolve the problem. But I know that's not a great workaround. For reference, this search will show any topics that have this bug logged against them: 

https://forum.affinity.serif.com/index.php?/search/&tags=AFD-6170

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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  • 2 months later...
  • Staff

The issue "[iPad] Fonts installed from creative cloud show on context toolbar with name in Chinese " (REF: AFD-6170) has been improved by the developers in internal build "2.1.0.1736".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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