Bill_Bailey Posted January 9, 2023 Posted January 9, 2023 Just updated to Affinity Photo V2. Tried to open some JPEG files from the Windows 11 Photos app using the "Open with" command in the Photos UI. I get an error dialog entitled "Failed to open file" with a long path (apparently the location where the JPEG is located) and then the text "The file type is not supported." If I save the file to my desktop and then use AP2 to open the file (using File | Open), the file opens with no problems. I do not remember AP1 having this problem. This is a huge issue for me as I frequently want to open files in this way. I don't understand why the file won't open using the "Open with" command, as it looks like Windows IS passing AP2 the correct path and filename. Thanks. Quote
walt.farrell Posted January 9, 2023 Posted January 9, 2023 There's specific new functionally in Photo 2 to integrate with the Windows Photos application on Windows 11. I haven't tried using it yet, so I'm not sure exactly how it should work. I can check later. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
walt.farrell Posted January 10, 2023 Posted January 10, 2023 In Photos on my Win 11 machine, if I use the ... menu at the top of the window and choose Open With Affinity Photo from the action list it works fine for me. Is that the Open With that you're using? Can you provide a screenshot including the error message? Also, what release of Photo 2 are you using? 2.0.0 or 2.0.3? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Bill_Bailey Posted January 11, 2023 Author Posted January 11, 2023 Walt, thanks for the responses to my post. I just tried to open a file using the "Open with" menu in the Windows 11 Photos app, just as depicted in your screenshot. The first time I got the error dialog I reported in my original post. The second time I tried it, I got a different dialog asking if I wanted to save a crash dump file. I declined and tried to open the file with the Photos app again. This time it worked. So there must have been a flag on opening files using this mechanism that cleared when AFPhoto2 detected the crash dump file. Long story short, it is now working as intended! Thanks again. Quote
walt.farrell Posted January 11, 2023 Posted January 11, 2023 You're welcome. Please let us know if you continue to have problems, and perhaps if given the opportunity to get a dump take it. It could help diagnose the issue Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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