Fraggy Posted January 7, 2023 Share Posted January 7, 2023 I purchased all 3 softwares in the microsoft store but can not find the download links to the given apps. The links in my purchases brings me to a whitescreen page. This are the links in from my orders: https://www.microsoft.com/is-is/store/p/affinity-designer/9nblggh35lrm/0010 https://www.microsoft.com/is-is/store/p/affinity-publisher/9nblggh35lzr/0010 https://www.microsoft.com/is-is/store/p/affinity-photo/9nblggh35lxn/0010 When i download the Designer/Photo/Publisher Software from here (e.g. https://store.serif.com/en-us/update/windows/publisher/1/) it requires a product key wich i can not receive, because its not in the purchase mails or in the order list from microsoft purchases and the links don't work. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 7, 2023 Share Posted January 7, 2023 Welcome to the Serif Affinity forums. Open the Microsoft Store app on your PC. Click Library, which will show you the apps you have purchased. If they are not in the list, click Filters and Sorting, and turn off the option that restricts the listing to the apps you have installed. Patrick Connor 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted January 7, 2023 Staff Share Posted January 7, 2023 @Fraggy Welcome to the Serif Affinity forums. The products have been withdrawn from sale and Microsoft make them hard to find even if you are an owner. They can be found in your "Library" of purchased products (as Walt correctly suggests), BUT I have just realised that for people like you these links will also work Affinity Designer V1 Store protocol link: ms-windows-store://pdp/?productid=9nblggh35lrm Affinity Photo V1 Store protocol link: ms-windows-store://pdp/?productid=9nblggh35lxn Affinity Publisher V1 Store protocol link: ms-windows-store://pdp/?productid=9nblggh35lzr These open the Microsoft store and allow you to install (download) and run the software but only IF you already own it, like you do. EDIT it seems the forum software is breaking these links (it does not recognise them as links and forces an http:// on the front breaking them). Copy pasting these links into a browser and then accept the offer to Open Microsoft Store when prompted walt.farrell 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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