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Posted

I purchased all 3 softwares in the microsoft store but can not find the download links to the given apps.

The links in my purchases brings me to a whitescreen page.

This are the links in from my orders:

https://www.microsoft.com/is-is/store/p/affinity-designer/9nblggh35lrm/0010

https://www.microsoft.com/is-is/store/p/affinity-publisher/9nblggh35lzr/0010

https://www.microsoft.com/is-is/store/p/affinity-photo/9nblggh35lxn/0010

 

When i download the Designer/Photo/Publisher Software from here (e.g. https://store.serif.com/en-us/update/windows/publisher/1/) it requires a product key wich i can not receive, because its not in the purchase mails or in the order list from microsoft purchases and the links don't work.

Orders.JPG

Posted

Welcome to the Serif Affinity forums.

Open the Microsoft Store app on your PC. Click Library, which will show you the apps you have purchased. If they are not in the list, click Filters and Sorting, and turn off the option that restricts the listing to the apps you have installed.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
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    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
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  • Staff
Posted

@Fraggy

Welcome to the Serif Affinity forums.

The products have been withdrawn from sale and Microsoft make them hard to find even if you are an owner. They can be found in your "Library" of purchased products (as Walt correctly suggests), BUT I have just realised that for people like you these links will also work

Affinity Designer V1 Store protocol link: ms-windows-store://pdp/?productid=9nblggh35lrm 
Affinity Photo V1 Store protocol link: ms-windows-store://pdp/?productid=9nblggh35lxn 
Affinity Publisher V1 Store protocol link: ms-windows-store://pdp/?productid=9nblggh35lzr

These open the Microsoft store and allow you to install (download) and run the software but only IF you already own it, like you do. 

EDIT it seems the forum software is breaking these links (it does not recognise them as links and forces an http:// on the front breaking them).

Copy pasting these links into a browser and then accept the offer to Open Microsoft Store when prompted

image.png

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

  • 1 year later...
Posted

Well, i bought Affinity a while ago from the Microsoft Store, Now it's removed and my license i nowhere to be found on the affinity website.
Feel pretty scammed at the moment.

Posted
21 hours ago, Andy35 said:

Feel pretty scammed at the moment.

Hello and welcome to the forums.

You'll find the Affinity Apps you bought in the MS Store App under Library. There is a drop-down selection "Sort and filter". There is a selection point "Show only installed products". After you have unchecked the box, the Affinity program(s) should appear in the list of apps

MAC mini M4 | MacOS Sequoia 15.3.2 | 16 GB RAM | 256 GB SSD 
AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.3476)

Affinity Suite V 2.6.1  & Beta 2.6 (latest)
Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF

I already had a halo, but it didn't suit me!

  • 3 months later...
Posted

This doesn't work for me any longer. I can access the Affinity products in the store by using an direct link from the order history in the microsoft account, but there is no download button anymore. See the attached images.

Screenshot 2024-08-25 155853.png

Screenshot 2024-08-25 155920.png

Posted

Hi @jonnyx and welcome to the forums.

Open the Microsoft Store App. Click on the library icon image.png.a7e393bfec1779d8ca95151e29da78b4.png Click on the Filter and Sorting Icon. image.png.c55dcc520769275e2512a797654d14cd.png

Untick Show only installed products. If you select Sort by name, the Affinity programs should appear quite high up.

MAC mini M4 | MacOS Sequoia 15.3.2 | 16 GB RAM | 256 GB SSD 
AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.3476)

Affinity Suite V 2.6.1  & Beta 2.6 (latest)
Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF

I already had a halo, but it didn't suit me!

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