Unable to import assets into IPAD Air 3

[Paul Wild]

Hi

Anyone lese having issues importing assets into an ipad.... when I try from the cloud it wont even recognise the file types. Even though they are the same ones loaded into my desk top and laptop

[Paul Mudditt]

1 hour ago, Paul Wild said:

Hi

Anyone lese having issues importing assets into an ipad.... when I try from the cloud it wont even recognise the file types. Even though they are the same ones loaded into my desk top and laptop

How are you loading them, using ‘import category’? 

Which cloud service are you using, iCloud and Dropbox and Onedrive work ok but Google Drive isn’t good.

[Paul Wild]

18 minutes ago, Paul Mudditt said:

How are you loading them, using ‘import category’? 

Which cloud service are you using, iCloud and Dropbox and Onedrive work ok but Google Drive isn’t good.

Hi

yes going through import category and then from icloud .... I've tried doing the same on publisher but nothing happens even though it says its downloading from publisher.

Ive run through the same process on my desktop downloading frankentoon assets and they go in fine but not on the ipad

[walt.farrell]

Do you have any Assets at all? There should be something in that list in Designer, but in your screenshot it's completely empty.

If there's nothing there, you probably need to do a Reset.

1. Completely close all of the Affinity V2 applications.
2. Start 1 of them.
3. When you get the Splash screen, do a 1-finger double-tap on it. You'll get a screen like this: 
   
4. Enable the Reset Assets, and click the Reset button. This will set the Assets back to "Factory default" status. You'll need to reinstall any that you've installed.

[Paul Wild]

10 minutes ago, walt.farrell said:

Do you have any Assets at all? There should be something in that list in Designer, but in your screenshot it's completely empty.

If there's nothing there, you probably need to do a Reset.

1. Completely close all of the Affinity V2 applications.
2. Start 1 of them.
3. When you get the Splash screen, do a 1-finger double-tap on it. You'll get a screen like this: 
   
4. Enable the Reset Assets, and click the Reset button. This will set the Assets back to "Factory default" status. You'll need to reinstall any that you've installed.

Bingo....that sorted it..thanks for the assist 

[walt.farrell]

You're welcome.