snaffo Posted January 6, 2023 Share Posted January 6, 2023 I've had this problem for months now that my PC reboots when I zoom in/out of an image. (CTRL + Mouse Wheel) I'm running on a 4K screen editing a 1526x1926 image. Windows 10 Home i7-6700K 4GHz 64GB Ram This has happened on many images. My guess is that there's some issue with quickly zooming in or out of an image (or both in quick succession) that spikes the CPU or GPU to the point where it causes the OS to reboot. I can zoom in and out of images. I've become very timid working and I avoid it as much as possible and do so in very slow steps leaving a second between each roll of the mouse wheel. It's not a good way to work at all, but I need to get things done. I have tried turning off hardware acceleration but that hasn't made a difference. The issue can occur immediately, as in: Boot my PC Open Designer Load an image Zoom REBOOT I may have also had this happen when moving the Designer window from one of my 1080p screens to my 4K screen and resizing the window to full screen. So the resize might also be doing something similar to a zoom (redrawing the image) and triggering the same effect. I've not had this happen in such a way that I can confirm it (I might have also performed a zoom at the end of this which caused the issue, not 100% sure). Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 6, 2023 Share Posted January 6, 2023 @snaffo Welcome to the Serif Affinity forums. In general, issues like that indicate problems in Windows itself, or in your graphics drivers, or in the system hardware. But in any case, the Windows Event Log should contain information about what happened to trigger the reboot. Have you checked it? Can you provide the Windows dump file that was created before the reboot? Patrick Connor 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
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