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Posted

Assuming you're on Windows, how did you install the applications?

Did you use the intended installation method of double-clicking on the MSIX files to let the system install them properly? Or did you use some other approach?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

  • 7 months later...
Posted

I was having this issue too and noticed my Publisher had auto updated to the latest beta v2.2.0 whilst my Designer & Photo were v2.1.1's (latest at the time of this post) 

I reverted back Publisher v2.1.1 and  studiolink worked as usual.  So guessing it's a beta bug in my case.

  • 1 year later...
Posted

If anyone else has the same issue - I initially installed using the MSI/EXE download, which resulted in Publisher not seeing the Designer / Photo install. I uninstalled both Designer & Photo and re-installed using the MSIX option in the dropdown and Publisher then picked it up.

I upgraded from v1 to v2 (universal license) and didn't see this specified anywhere, may have missed it though.

Posted
32 minutes ago, Triplec said:

I upgraded from v1 to v2 (universal license) and didn't see this specified anywhere, may have missed it though.

Hello and welcome to the forums.

This behavior occurs when the installers are mixed. Either use the MSI/EXE installer or the MSIX version for all Affinity programs.
 

MAC mini M4 | MacOS Sequoia 15.3.2 | 16 GB RAM | 256 GB SSD 
AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.3194)

Affinity Suite V 2.6.1  & Beta 2.6 (latest)
Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF

I already had a halo, but it didn't suit me!

  • 3 weeks later...
Posted (edited)
On 8/12/2024 at 8:05 AM, Triplec said:

If anyone else has the same issue - I initially installed using the MSI/EXE download, which resulted in Publisher not seeing the Designer / Photo install. I uninstalled both Designer & Photo and re-installed using the MSIX option in the dropdown and Publisher then picked it up.

I upgraded from v1 to v2 (universal license) and didn't see this specified anywhere, may have missed it though.

Thanks for saving me a small world of pain! I had a problem installing the brand-new 2.5 trial version (100% certain to convert to paid). I could not get the apps to connect, then I saw this post and sorted it out!

Edited by JamesSurfer

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