Daniel71384 Posted January 5, 2023 Posted January 5, 2023 Starting the App, the App wants you to register as new member or with a already existing account. I already have an account therefore typed in my E-mail and password but nothing happens when pressing „register“. Deleting and re-downloading didn’t fix it. Quote
Staff Lee D Posted January 26, 2023 Staff Posted January 26, 2023 Can you access the My Account section of the app, if so try deactivating the app, restarting the iPad and trying again. Another possible workflow is to turn off the iPads wifi, try it and then turn wifi back on. Quote
ThunderBolt Posted January 26, 2023 Posted January 26, 2023 Having similar trouble. On both iPad and Windows. I bought the Universal version from Windows App Store if that makes any odds. It has mentioned something to do with "Server" but didn't stay on screen long enough to get the full jist. As for activating the iPad versions I can't see getting away with more than the 30 day trial at this rate... Not the most tech savvy type! Cheers all. Quote
walt.farrell Posted January 26, 2023 Posted January 26, 2023 16 minutes ago, ThunderBolt said: As for activating the iPad versions Welcome to the Serif Affinity forums. You won't be able to do that until you have successfully activated the license you purchased from the Microsoft Store. So I wouldn't even bother trying at this point. You purchased the Universal version from within one of the apps that you downloaded from Microsoft. And you will need to activate the license from within that app before you can activate it in the other apps, or on the other systems (such as iPad). Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
ThunderBolt Posted January 26, 2023 Posted January 26, 2023 Thanks for your input... Strangely, I've just managed to do it on the ipad but the windows versions are having none of it. The activation page comes up, I fill it in and submit it. Then it comes up saying I need to activate again. I'll give it a few days... Maybe servers really are swamped as a lot of people seem to be having similar woes. After that I'll have to get in touch directly. Hopefully CS is on the ball! Quote
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