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Affinity Designer V2 Crash when using Export Persona


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3 minutes ago, Serif Info Bot said:

The issue "Export Persona hang in Open and Save Panel Process when Exporting Slices" (REF: AFD-5921) has been fixed by the developers in internal build "2.1.0.1781".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

Wow, this is great news! Thanks a lot!!

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  • 2 weeks later...
On 4/26/2023 at 10:44 AM, Serif Info Bot said:

This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.

Thanks God! (why they didn't fix that on our current version? It is a problem that need to be fixed anyway)

See my comics: dearmascomics.com

Heard my Radio Show: mimegaradio.com

Ask for my services: albertkinng.com

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3 minutes ago, albertkinng said:

(why they didn't fix that on our current version? It is a problem that need to be fixed anyway

They can't fix it without releasing a new code package, so at a minimum it would have to be 2.0.5 rather than 2.0.4. But there is no 2.0.5 planned. The next update is to 2.1.

2.0 and 2.1 are the same version, just different releases within that version.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7

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  • Staff

This was something that we have only just found the cause of and we have fixed it in the next available version.

2.1.0 is already a release candidate and will be available very soon (weeks) as a free update to anyone who has bought version 2.

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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22 minutes ago, albertkinng said:

@walt.farrell can't wait.

You have only 3 choices, that I know of:

  1. Wait
  2. Use the Beta
  3. Use a different application.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7

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6 hours ago, walt.farrell said:

You have only 3 choices, that I know of:

  1. Wait
  2. Use the Beta
  3. Use a different application.

huh?

I was referring to the fact that I'm happy, and I can't wait to see it i action! What are we talking about in that 'options' post??

See my comics: dearmascomics.com

Heard my Radio Show: mimegaradio.com

Ask for my services: albertkinng.com

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2 minutes ago, albertkinng said:

huh?

I was referring to the fact that I'm happy, and I can't wait to see it i action! What are we talking about in that 'options' post??

I think Walt was interpreted your "can't wait' comment literally instead of its figurative "eager" meaning, like mentioned at https://www.dictionary.com/browse/can-t-wait

All 3 1.10.8, & all 3 V2.5.5 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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Thanks, @R C-R

And sorry for misinterpreting your comment, @albertkinng.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7

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This has been happening to both my V1 and V2 Designer for months. I'm not using any kind of file sync when saving/exporting. My files are all saved locally to my laptop.

If I don't save immediately prior to export, then it does not hang. So my workaround is to save, then select an object and adjust it by one pixel in any direction and then back, and only then proceed to export persona. This prevents the hang every time.

I share that in case it's relevant and so others can use it until a fix is issued.

2019 MacBook Pro 16” | Affinity Designer 2 | Affinity Photo 2 | Affinity Publisher 2

2018 iPad Pro 12.9” | Apple Pencil 2 | Affinity Designer for iPad 2 | Affinity Photo for iPad 2 | Affinity Publisher for iPad 2

With Affinity since 2018 ❤️ graftedworks.com

FEATURE WISH LIST 🥚True Vector Brushes   🥚Vector Pattern Fill  🥚Studio Link in All Apps 🥚InDesign-level PDF Export

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4 hours ago, Cealcrest said:

I share that in case it's relevant and so others can use it until a fix is issued

Thanks. I have found a way to avoid it too but it still annoying. The only thing that makes me happy is that Affinity does fix the issues and that’s good. Back when I was full Adobe, I can assure you that not even a bug was attended when all the forums or the official support site were begging for help. Adobe never listen. Affinity does.

See my comics: dearmascomics.com

Heard my Radio Show: mimegaradio.com

Ask for my services: albertkinng.com

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