Sam LaGargouille Posted January 3, 2023 Share Posted January 3, 2023 (edited) Hello. I've got an issue with exporting to PDF and SVG : some effects are no longer present in the created file. During the preview of the export no problem detected, but when I open the file, I notice that some effects are no longer present. I don't understand why I have this problem, is it a bug of the app? Or is there a way to solve the problem? Thanks in advance for your help and response. OS : WINDOW 10 third picture : PDF fourth picture : SVG Edited January 3, 2023 by Sam LaGargouille Quote Newbie - beta tester Ordinateur 1 : Fixe> i7 14700KF - 64 Go RAM -GC : Nvida 4070 super 12Go - OS : Windows 11 Pro Ordinateur 2 : Portable > I5-10210U - 16 Go RAM - INTEL UHD graphics - OS : Windows 11 Pro Ordinateur 3 : Fixe > i7 7700K - 16 Go RAM -GC : Nvida 1060 6Go - OS : Windows 10 Pro Software : Suite affinity V2.5.5 Link to comment Share on other sites More sharing options...
Sam LaGargouille Posted January 5, 2023 Author Share Posted January 5, 2023 Well i've tried to figured out, it's seems is kind of profile issues for the pdf, i've resolved the problem with select "convertir les espaces colométriques" No solution found for the SVG issue. If you have any leads. Quote Newbie - beta tester Ordinateur 1 : Fixe> i7 14700KF - 64 Go RAM -GC : Nvida 4070 super 12Go - OS : Windows 11 Pro Ordinateur 2 : Portable > I5-10210U - 16 Go RAM - INTEL UHD graphics - OS : Windows 11 Pro Ordinateur 3 : Fixe > i7 7700K - 16 Go RAM -GC : Nvida 1060 6Go - OS : Windows 10 Pro Software : Suite affinity V2.5.5 Link to comment Share on other sites More sharing options...
Dan C Posted February 21, 2023 Share Posted February 21, 2023 Hi @Sam LaGargouille, Thanks for your report and our sincerest apologies for the delayed response here. We are exceptionally busy following the release of V2 and we thank you for your continued patience and understanding here. Can you please confirm for me; What settings are you using when exporting to SVG? Which application are you opening the exported SVG in, that displays in this manner? What colour profile is in use for your document within Affinity? Many thanks in advance! Quote Link to comment Share on other sites More sharing options...
Sam LaGargouille Posted February 21, 2023 Author Share Posted February 21, 2023 Hi, no problem for the delay : so many complains since the V2's release, it's difficult to be everywhere.😺 And I' didn't really need an a quick answer, just want to figure out what did happen - I used the default export settings, i've trying to change some settings, but same issue - For applications : Photoshop CS6 : don't open, web browsers :like Firefox, Brave, Chrome, Edge => some effects missing like the picture i've posted. - colour profile of working document : RVB/8 sRGB IEC61966-2.1 I try again today to open the SVG file : in Affinity photo and designer 2.0.4, looks good, in WEB Browser the transparency is now here but the color is wronw, , more yellow Quote Newbie - beta tester Ordinateur 1 : Fixe> i7 14700KF - 64 Go RAM -GC : Nvida 4070 super 12Go - OS : Windows 11 Pro Ordinateur 2 : Portable > I5-10210U - 16 Go RAM - INTEL UHD graphics - OS : Windows 11 Pro Ordinateur 3 : Fixe > i7 7700K - 16 Go RAM -GC : Nvida 1060 6Go - OS : Windows 10 Pro Software : Suite affinity V2.5.5 Link to comment Share on other sites More sharing options...
Dan C Posted February 22, 2023 Share Posted February 22, 2023 Thanks for confirming that for me - I'd like to request a copy of both the Affinity document and the exported SVG file in order to investigate further. Can you please upload these documents to the below link for me: https://www.dropbox.com/request/8vmKSmS8TSLxB3dAfb7f Once uploaded, please reply here to let me know. Many thanks once again Quote Link to comment Share on other sites More sharing options...
Sam LaGargouille Posted February 25, 2023 Author Share Posted February 25, 2023 Hello, the documents are being sent, but I have a bad connection it takes time.😔 Quote Newbie - beta tester Ordinateur 1 : Fixe> i7 14700KF - 64 Go RAM -GC : Nvida 4070 super 12Go - OS : Windows 11 Pro Ordinateur 2 : Portable > I5-10210U - 16 Go RAM - INTEL UHD graphics - OS : Windows 11 Pro Ordinateur 3 : Fixe > i7 7700K - 16 Go RAM -GC : Nvida 1060 6Go - OS : Windows 10 Pro Software : Suite affinity V2.5.5 Link to comment Share on other sites More sharing options...
Dan C Posted February 28, 2023 Share Posted February 28, 2023 Many thanks for providing these for me and my apologies for the delayed reply! I've been able to replicate the issues in your file when exporting to SVG and I have made a few changes which now allow for this file to export to SVG as expected. I will be returning the file to your email via Dropbox now, I hope this helps Sam LaGargouille 1 Quote Link to comment Share on other sites More sharing options...
Sam LaGargouille Posted February 28, 2023 Author Share Posted February 28, 2023 thank's for your implication. I'll compare the 2 files to understand the changing. 🙂 Quote Newbie - beta tester Ordinateur 1 : Fixe> i7 14700KF - 64 Go RAM -GC : Nvida 4070 super 12Go - OS : Windows 11 Pro Ordinateur 2 : Portable > I5-10210U - 16 Go RAM - INTEL UHD graphics - OS : Windows 11 Pro Ordinateur 3 : Fixe > i7 7700K - 16 Go RAM -GC : Nvida 1060 6Go - OS : Windows 10 Pro Software : Suite affinity V2.5.5 Link to comment Share on other sites More sharing options...
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