Nikos Posted December 31, 2022 Share Posted December 31, 2022 When trying to export JPEG files from my Canon R5, the preview is all empty, or 95% empty. Should be easy to reproduce. Happens deterministically for me. Seems to be related to the resolution of the image. The R5 images are 8192 X 5464 px. Photo version: 2.0.0 - 2.0.3 Quote Link to comment Share on other sites More sharing options...
Dean C Posted January 9, 2023 Share Posted January 9, 2023 I'm seeing the same issue here. It appears that any image that is sized 8192 pixels or higher (horizontal or vertical) does not render in the export image preview window. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 10, 2023 Staff Share Posted January 10, 2023 Hi @Nikos, @Dean C, Thanks for reporting this. I'm seeing the same here and logging the issue. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
mliving Posted January 10, 2023 Share Posted January 10, 2023 No Preview here on any format selected. MacOS 13.1 (22C65) Quote Link to comment Share on other sites More sharing options...
Notsweet Posted March 8, 2023 Share Posted March 8, 2023 The same on ipad Quote Link to comment Share on other sites More sharing options...
keeper2 Posted June 20, 2023 Share Posted June 20, 2023 I'm having this problem too; is there a solution? Quote Link to comment Share on other sites More sharing options...
Hangman Posted June 20, 2023 Share Posted June 20, 2023 1 hour ago, keeper2 said: I'm having this problem too; is there a solution? Hi @keeper2 and welcome to the forums, This is a known bug which happens when the zoom level in the export preview is below 10%… Which file format are you exporting to? Quote Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2 Affinity Designer Beta 2.5.0 (2402) | Affinity Photo Beta 2.5.0 (2402) | Affinity Publisher Beta 2.5.0 (2402) Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse Link to comment Share on other sites More sharing options...
keeper2 Posted June 20, 2023 Share Posted June 20, 2023 1 minute ago, Hangman said: Hi @keeper2 and welcome to the forums, This is a known bug which happens when the zoom level in the export preview is below 10%… Which file format are you exporting to? Exporting to PDF; I set the document up as a 400dpi poster 20"x30" CMYK. It renders inside Affinity fine, but exporting it to PDF seems to take forever (I'm on a heavy duty iMac beefed up) and I noticed that if I leave the PDF document open after it exports it takes about 7 minutes and the document starts to fill in and eventually fully does. That seems odd. Quote Link to comment Share on other sites More sharing options...
Nikos Posted June 20, 2023 Author Share Posted June 20, 2023 43 minutes ago, Hangman said: Hi @keeper2 and welcome to the forums, This is a known bug which happens when the zoom level in the export preview is below 10%… Which file format are you exporting to? Actually this happens when the image size is greater than 8191 pixels exactly. That is " large side > 2^13 px". That is, as usual, the programmer is using a power of 2 as a "magic number", to express a system limit. But 8192px is too small for 2023. This should be easy to fix. Please do so! Many folks now have digital cameras that are 8192px wide or more (Canon R5 images are EXACTLY 8192px). Quote Link to comment Share on other sites More sharing options...
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