Stull Stitches Posted December 30, 2022 Share Posted December 30, 2022 I just purchased the product and it will not open. It freezes on the open screen. See image. Quote Link to comment Share on other sites More sharing options...
Ron P. Posted December 31, 2022 Share Posted December 31, 2022 Welcome to the forums What OS are you running? Does it meet the System Requirements? Did you install it to the Root drive (generally the C drive) or some other drive? Sometimes the Windows Event Viewer can provide info that can help identify why an app is failing. Also you might try this Quote Affinity Photo 2.5..; Affinity Designer 2.5..; Affinity Publisher 2.5..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
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