Daniel Carrion Posted February 4, 2016 Share Posted February 4, 2016 Where is the contact us phone number? This is the problem with Adobe. No contact us. I want to talk to a person on the other end. At least for product information... Thanks Daniel Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 4, 2016 Staff Share Posted February 4, 2016 Hello Daniel, Welcome to Affinity Forums These are the official support forums. All Affinity staff (including developers) participate here actively and are able to reply to any question you may have. If you need you can also contact us via e-mail to affinitysupport@serif.com. MendipBlue 1 Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
miketta Posted February 5, 2016 Share Posted February 5, 2016 can't download anything from welcome page all show red x in cloud no how many times i try Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 6, 2016 Staff Share Posted February 6, 2016 Hi miketta, Welcome to Affinity Forums :) Just wait a little more. Some files are quite big and take some time until you can see the progress bar (the white outline around the sample image). The red X is to cancel the download, not an error icon. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Searches Posted February 9, 2016 Share Posted February 9, 2016 Hi, I am about to use the trail version and have a question. I was hoping to just be able to quickly call support with this but I see you don't have a contact number so hopefully you will find my question and be able to answer it here: If I start a piece of work and the trial ends before I purchase will the work I have done so far be lost and the new version starts from scratch? Or can I just purchase after the trial and carry on? Also, where in tutorials can I find out about setting up a document for large print? I need to create a roll-up banner and want to be clear that I get the dimensions right from the start. Many thanks Quote Link to comment Share on other sites More sharing options...
R C-R Posted February 9, 2016 Share Posted February 9, 2016 Documents created with the trial version can be opened with the purchased version. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
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