Brent Pedersen Posted December 27, 2022 Share Posted December 27, 2022 Affinity publisher v. 2.0.3 Mac OS 12.6 (Apple M1 iMac, 2021) Working this project all day when it crashed and when I tried to reopen it said it may be corrupted. Restarted the computer and same result. Please help. Service Companion 5.2.5 (original).afpub Quote Link to comment Share on other sites More sharing options...
AlainP Posted December 28, 2022 Share Posted December 28, 2022 Same result here on Windows and iPad. Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" Link to comment Share on other sites More sharing options...
Brent Pedersen Posted December 28, 2022 Author Share Posted December 28, 2022 I use iCloud. I don't know if that's a known issue. There must be some utility that could attempt a repair, isn't there by the support department at Affinity? Quote Link to comment Share on other sites More sharing options...
PaoloT Posted December 28, 2022 Share Posted December 28, 2022 As far as I've seen in the past, it is not always possible to recover a file after a crash. At least, not in its entirety. Maybe the best way is to recover the latest Time Machine backup, and just lose what's changed from that. Paolo Quote Link to comment Share on other sites More sharing options...
Pšenda Posted December 28, 2022 Share Posted December 28, 2022 12 hours ago, Brent Pedersen said: I use iCloud Numerous reports of file failures have one thing in common - external drive or cloud. Serif itself recommends always working on local files. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Brent Pedersen Posted December 28, 2022 Author Share Posted December 28, 2022 I turned off iCloud and now store the files locally. But the program feels very unstable. It's crashing a lot. Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted February 21, 2023 Staff Share Posted February 21, 2023 Hi @Brent Pedersen, I've tried the tricks i know to recover the file and all have failed. If you like, i can log the file with the Developers and see if they can recover the file, however this isn't a quick process and i wouldn't be able to give you an expected timeframe for the file being looked at by the Developers. The crashes, have things improved with the 2.0.4 update? We also started a beta which i'd suggest checking out, as a number of issues have been resolved. For more information on the beta, please see here. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.