Sinar Posted December 26, 2022 Share Posted December 26, 2022 Hi, today I purchased publisher 2 for my iPad on the iPad App Store, I received a purchase receipt, it shows as purchased in my Apple account and the payment is showing in my bank account, but when I try to activate the app it says activation unsuccessful. A couple of days ago I bought photo 2 and designer 2 for iPad without any activation problems, any advice on how to get it activated is greatly appreciated, thanks for reading. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 26, 2022 Share Posted December 26, 2022 Could we get a screenshot of the error? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Sinar Posted December 26, 2022 Author Share Posted December 26, 2022 Yes sure walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
Sinar Posted December 26, 2022 Author Share Posted December 26, 2022 If I log on to my affinity account it shows only photo 2 and designer 2 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 26, 2022 Share Posted December 26, 2022 Thanks. For that one, I think you may need to press Purchase. That helped me once. There may be some other possibilities via the Account dialog if you Continue Trial. But I would first suggest reading this FAQ. The first post in it has a link to an article specifically about purchasing/registering/activating the iPad apps. If that doesn't help, the second post in that FAQ has some alternative suggestions. StevenS 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Sinar Posted December 26, 2022 Author Share Posted December 26, 2022 Thanks, I clicked on purchase, and I got the dialogue box asking if I wanted to buy for £9.99, which of coarse I did not as I’d already paid for it once, but after a few seconds it said it was activated (thank goodness) without me paying again, I did not have to do that with the other purchases, but at least it it is working now, thanks a lot for your help, hopefully this post might help other who find themselves in a similar situation. debraspicher and walt.farrell 1 1 Quote Link to comment Share on other sites More sharing options...
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